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SoHo Dragon

IT Operations Project Manager

SoHo Dragon Houston, Texas, United States

IT Services and IT Consulting · 201-500 employees

Yesterday
project-manager Senior (5-10 yrs) Contractor United States
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About the role

The Project Manager will lead the planning, execution, and closure of a large-scale laptop refresh initiative, managing schedules, risks, and cross-functional teams. They are responsible for overseeing deployment readiness, statewide logistics, and producing executive status reports for stakeholders.

What they look for

Project Management IT Operations Hardware Deployment Microsoft Project Microsoft Excel SharePoint Microsoft Teams Vendor Management Risk Management Change Management SDLC PMBOK Agile Asset Management Information Security Logistics

Requirements

Candidates must have 8+ years of progressive IT project management experience with a proven background in enterprise hardware deployments. Proficiency in Microsoft tools and knowledge of methodologies like SDLC, PMBOK, and Agile are required.

Full description

IT Operations Project Manager - Austin, TX

A public sector organization is seeking an experienced IT Operations Project Manager to lead a large-scale laptop refresh initiative. The role will begin fully remote and is expected to transition to a hybrid schedule (3 days onsite, 2 days remote) based on business needs.

The Project Manager will oversee procurement, deployment coordination, statewide logistics, technician scheduling, stakeholder communication, RAID management, and governance activities for a large‑scale device refresh initiative. This position requires a Microsoft subject matter expert, with strong proficiency in Microsoft Project, Excel, SharePoint, Teams, and enterprise‑level device management processes.

Key Responsibilities

  • Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project.
  • Manage schedules, scope, risks, issues, dependencies, and deliverables.
  • Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management.
  • Oversee imaging, deployment readiness, technician assignments, and statewide logistics.
  • Track progress, completion metrics, and issue resolution.
  • Produce executive dashboards, status reports, and stakeholder communications.
  • Maintain RAID logs, project plans, change requests, and closeout documentation.
  • Manage vendors and cross‑functional teams throughout the lifecycle.
  • Support process improvements for future refresh initiatives.

Required Qualifications

  • 8+ years progressive IT project management experience.
  • Proven experience leading hardware deployment or enterprise refresh programs.
  • Strong knowledge of SDLC, PMBOK, Agile, and change management.
  • Experience managing enterprise IT operations projects.
  • Excellent communication and organizational skills.
  • Vendor management experience.
  • Microsoft SME proficiency across core project and collaboration tools.

Preferred Qualifications

  • PMP, CSM, or ITIL certification.
  • Experience with Texas state agencies.
  • Experience supporting statewide IT initiatives.
  • Background in large‑scale deployments (800+ devices).

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