Project Manager

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Klipboard delivers integrated business management solutions that help distributors, suppliers, resellers, wholesalers and merchants operate more efficiently and profitably. Our solutions support customers to source effectively, manage stock efficiently, sell profitably and deliver competitive service. Working within the Project Management Office, the Project Manager is responsible for leading the successful delivery of Klipboard products to new and existing customers, ensuring projects are well governed, commercially controlled and delivered to agreed outcomes.

Key Responsibilities:

• Manage a portfolio of projects of varying size, complexity and risk, ensuring each project has clear scope, governance, delivery milestones and success measures
• Build and maintain effective relationships with customers, internal stakeholders and senior leaders, ensuring expectations are aligned and issues are managed proactively
• Develop, maintain and communicate robust project plans that define scope, milestones, dependencies, resources, risks and key decision points
• Preparation and management of project documentation
• Defining project resource requirements and managing the relevant resources
• Identify, manage and report project risks, issues and dependencies, escalating appropriately and driving timely resolution
• Management, delivery and approval of all deliverables
• Manage project finances throughout implementation, including budget tracking, forecasting, billing awareness and commercial control
• Monitoring, tracking and reporting project activity and project status
• Change request management
• Organise, run and document project meetings
• To maintain internal systems as directed
• To enhance and improve documentation and processes within METIS as required
• To cover for colleagues as directed

Skills, Knowledge and Experience:

Essential Skills:

• Strong working knowledge of recognised project management methodologies and the ability to apply them pragmatically in a customer-facing delivery environment.
• Confidence engaging with stakeholders at all levels, from end users through to senior leadership and board-level stakeholders.
• Experience of managing multiple projects at any one time
• Experience delivering technology projects, ideally within software, SaaS, ERP implementation, systems integration or digital transformation environments.
• Experience of managing budgets and delivering to deadlines
• Ability to understand customer requirements
• Attention to detail and thoroughness in all aspects of the project lifecycle
• Experience of using project management tools
• Ability to identify and apply AI, automation and digital delivery tools to improve project efficiency, reporting quality and consistency
• A continuous improvement mindset, with the ability to identify inefficiencies, improve ways of working and add measurable value to customers and internal teams.
• Full UK driving licence and willingness to travel to customer sites as required, including occasional overnight stays.

Desirable Skills:

• Industry specific experience in key verticals such as Builders Merchants, Electrical Wholesalers, Plumbers Merchants
• Experience of using or project managing ERP upgrades, implementations and releases

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

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