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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

7 h ago
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will own the end-to-end UX for claims workspaces and operational dashboards while partnering with product and engineering teams. Additionally, you will design AI-driven human-in-the-loop experiences and establish foundational design principles and systems.

What they look for

Product design UX design Workflow optimization User research Prototyping AI tools Design systems Data analysis Technical software design Engineering handoff Human-in-the-loop design Product analytics User interviews Behavioral data analysis

Requirements

The role requires 5 to 8 years of product design experience, specifically within early-stage startups or as a founding designer. Candidates must possess strong UX skills for complex technical software and hands-on experience with AI prototyping tools.

Full description

About the Role

Join an early-stage insurtech company as its first product designer, partnering with product and engineering to make complex insurance claims workflows easier for operators. You will shape the product experience as AI agents take on more claims work.

What You'll Do

  • Own end-to-end UX across claims workspaces, operational dashboards, and other customer-facing product surfaces.
  • Use product analytics, heat maps, user interviews, and direct observation to identify workflow problems and guide design decisions.
  • Work with product leadership and engineering to translate customer needs into clear workflows and implementation-ready designs.
  • Design AI and human-in-the-loop experiences that show users what an agent did, the sources it used, and where it is uncertain.
  • Lead improvements from discovery through delivery as the product evolves for larger insurance organizations.
  • Establish design principles and a design system, prototype with AI tools, and assess whether changes reduce user effort.

What We're Looking For

  • 5 to 8 years of product design experience in technology companies, with consistent tenures.
  • Early-stage startup experience as a founding designer or first hire in a design function.
  • Strong UX skills simplifying complex workflows, informed by behavioral data and user research.
  • Experience designing dense, technical software used by operators throughout the workday.
  • Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
  • Product design experience beyond visual or UI design, including taking work through engineering handoff.
  • Insurance, claims, healthcare, other regulated domains, AI workflows, or design-system experience is a plus.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.

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