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Madre Integrated Engineering

Senior Network Engineer (Level 3)

Madre Integrated Engineering Doha, Qatar

Human Resources Services · 501-1,000 employees

Sep 04
network-engineer Senior (5-10 yrs) Full-time Qatar
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About the role

The Senior Network Engineer will provide advanced system-level diagnosis, perform root-cause analysis for major incidents, and manage firmware and software maintenance. They are also responsible for maintaining design documentation, mentoring staff, and leading network design-level troubleshooting and capacity planning.

What they look for

Network Engineering Aruba HPE Cisco ACMP ACEP CCNP ITIL Root-cause analysis Firmware management Capacity planning Preventive maintenance Predictive monitoring SOP development Technical assessment Infrastructure troubleshooting

Requirements

Candidates must possess 7+ years of senior network engineering experience and hold either Aruba (ACMP/ACEP) or Cisco (CCNP) certifications. An ITIL Foundation certification is also required for this role.

Full description

  • Provide advanced diagnostics at system, application and infrastructure level for the system.
  • cCarry out root-cause analysis for major and recurring incidents and own the permanent fix.
  • Open and manage OEM back-to-back support cases under the same ticket and SLA clock.
  • Own configuration, firmware and software maintenance and coordinate manufacturer releases and upgrades.
  • Own the preventive-maintennace procedures and predictive monitoring for the system.
  • Maintain the design documents, SOPs and knowledge base: mentor and sign off Level-3 competence.
  • Provide technical assessments to the Change Advisory Board for changes to the system.
  • Own network design-level troubleshooting, firmware strategy, capacity and major change: lead Aruba/HPE back-to-back.

Requirements

  • Aruba (ACMP/ACEP) or Cisco (CCNP).
  • ITIL Foundation.
  • 7+ years senior network engineering experience.

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