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Enfrasys Consulting Sdn Bhd

Solutions Engineer (Internship)

Enfrasys Consulting Sdn Bhd Petaling Jaya, Selangor, Malaysia

IT Services and IT Consulting · 51-200 employees

6 h ago
solutions-engineer Junior (0-2 yrs) Internship Malaysia
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About the role

The intern will assist in resolving technical issues, conducting client meetings, and performing system health checks. They will also be responsible for implementing solutions and maintaining comprehensive troubleshooting records.

What they look for

Troubleshooting System health monitoring Client communication Microsoft Azure Microsoft 365 Technical support Project delivery Preventive maintenance Interpersonal skills

Requirements

Candidates must hold a Bachelor's degree in Computer Science or Information Technology and possess strong communication skills. Proficiency in Microsoft technologies is required, with a preference for relevant certifications and experience in Azure or Microsoft 365.

Full description

Job Descriptions:

  • Work closely with team members to promptly handle and resolve issue
  • Attend in-person client meetings. to investigate and troubleshoot reported issues.
  • Maintain a comprehensive knowledge base of troubleshooting records
  • Perform daily system health check, monitoring and recommend efficiency improvements
  • Conduct monthly client meetings and present on preventive maintenance findings
  • Assist with technical client inquiries and engage in project solutions delivery
  • Implement and test solutions based on customer requirements.
  • Update project status to the Solution Delivery team regularly.

Job Requirements:

  • Bachelor's Degree in Computer Science/Information Technology or fresh graduates.
  • Strong verbal and written communication skills.
  • Knowledgeable in Microsoft technologies or relevant skills.
  • Microsoft Certification preferred, with experience in Microsoft Azure or Microsoft 365 as a bonus
  • Willingness to work late hours to meet customer deadlines.
  • Open to feedback and continuous improvement, able to work independently with good interpersonal skills.
  • Candidate must be able to work on a rotational shift arrangement if require.
  • Self-directed with the ability to drive change in unstructured environments

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