Delivery Enablement Manager
HSBC Krakow, Lesser Poland Voivodeship, Poland · PLN 181K–PLN 228K/yr
Financial Services · 10,001+ employees
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About the role
The Delivery Enablement Manager will support the implementation of Target Operating Models and Ways of Working across UK Value Streams to drive strategic change. They will also track progress against OKRs, manage budgets, and use AI-infused tools to scale effective delivery approaches.
What they look for
Requirements
Candidates must have extensive experience in programme and project management within an Agile environment, including proficiency with PMO processes and tools like Jira and Confluence. A professional certification such as SAFe Agilist, PMP, or Prince2 is required, along with strong stakeholder communication and analytical skills.
Benefits
Full description
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
HSBC Service Delivery Polska Sp. z o.o. part of HSBC Holdings plc is looking for a Delivery Enablement Manager UK PMO to join HSBC UK Portfolio Value Management PVM. UK PVM helps shape and implement strategic change for HSBC UK by working closely with change execution and delivery partners. In this role you’ll support the development and implementation of a Target Operating Model and Ways of Working across UK Value Streams helping enable delivery of the HBUK strategy through change outcomes that benefit the business and customers. You’ll also use an AI-infused toolset to develop new approaches to delivering outcomes then share and scale what works across the team.
What you’ll do
- Bring programme and project management experience on complex projects across countries or regions.
- Execute global PMO processes and coordinate change management activities with key stakeholders.
- Support the PMO function as it transitions to Agile ways of working.
- Track review and control Value Stream and Sub-Value Stream progress against OKRs and business value within budget.
- Anticipate delivery risks and blockers support mitigations and escalate where appropriate.
- Support leadership in PI Planning Sub-Value Stream budget control and the QBR process.
- Assist with benefits tracking and quality assurance activities across the full change lifecycle including closure.
- Engage in Value Stream and Sub-Value Stream resource management including onboarding and building context on stakeholders and goals.
What you need to have to succeed in this role
- Bring extensive knowledge of resilience risks and controls with experience in assurance or testing activities
- Apply practical knowledge of managing programmes and projects in an Agile way including PMO processes and best practice techniques.
- Use Jira and Confluence to support delivery tracking planning and governance.
- Communicate clearly in writing and verbally with stakeholders.
- Apply analytical and problem-solving skills to interpret information and remove blockers.
- Run meetings in English over video or teleconference with clear outcomes and actions.
- Work independently and take proactive action to keep delivery on track.
- Hold SAFe Agilist MoP PMP Prince2 training or certification or bring equivalent demonstrable experience.
What we offer
The pay range for this role is 15 108 PLN – 19 000 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Interview with the hiring manager
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
We are looking to hire as soon as possible so don’t wait and apply now! You'll achieve more when you join HSBC.
