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Growth Leads

WordPress Operations & Support Specialist

Growth Leads Malta

Advertising Services · 51-200 employees

Yesterday
Remote wordpress Mid (2-5 yrs) Full-time Malta
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About the role

Provide internal support for WordPress configurations and troubleshoot setup issues for various teams. Execute large-scale website updates, including batch URL changes and plugin management.

What they look for

WordPress Troubleshooting Website Configuration Plugin Management URL Management Technical Support Problem Solving Attention To Detail Communication Skills Site Migration

Requirements

Requires strong hands-on experience with WordPress and the ability to explain technical concepts to non-technical users. Candidates must be detail-oriented with excellent troubleshooting skills and the ability to work independently.

Full description

WordPress Operations & Support Specialist

About PLAYERSBEST

PLAYERSBEST is an affiliate and performance marketing company operating across multiple digital verticals and markets. We manage a growing portfolio of websites and digital assets, with WordPress playing an important role across our operations.

About the Role

We are looking for a WordPress Operations & Support Specialist with strong practical WordPress knowledge to support our Product Owners, editors and other internal teams.

This is not a developer role. You will help with WordPress troubleshooting, website configuration and more advanced operational tasks where attention to detail and a good understanding of WordPress are essential.

Key Responsibilities

  • Provide internal support and guidance on WordPress features, solutions and configurations.
  • Troubleshoot WordPress setup and configuration issues.
  • Execute tasks such as batch URL changes, link updates and other large-scale website changes.
  • Configure WordPress sites, plugins and settings according to requirements.
  • Set up new websites and demo environments.
  • Work with Product Owners and stakeholders to understand requirements and execute tasks accurately.
  • Identify errors or issues and escalate more technical problems when needed.

About You

  • Strong hands-on WordPress experience and understanding of how WordPress sites work.
  • No development experience required, but technical understanding is important.
  • Highly detail-oriented and conscientious when making website changes.
  • Good troubleshooting and problem-solving skills.
  • Able to explain technical concepts clearly to non-technical users.
  • Comfortable working independently and taking ownership of tasks.
  • Experience with plugins, site configuration, migrations or URL management is a plus.

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