Business Advisory Senior Analyst - Voice
Accenture Navi Mumbai, Maharashtra, India
Business Consulting and Services · 10,001+ employees
Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.
About the role
The analyst is responsible for recovering warranty-related costs from suppliers by managing technical claim assessments and supplier negotiations. They work across various internal teams to ensure efficient supply chain operations and financial recovery.
What they look for
Requirements
Candidates must have 5 to 8 years of experience in warranty claim management, supplier recovery, and technical failure analysis. A bachelor's degree is required, along with proficiency in tools like SAP, Excel, and Qlik Sense.
Full description
Skill required: Supply Chain - Warranty Management Designation: Business Advisory Senior Analyst Qualifications:BE Years of Experience:5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • : • Supplier Warranty Recovery (SWR) is a business service that helps Original Equipment Manufacturers (OEMs) recover warranty costs from suppliers responsible for defective components that fail during the machine warranty period. The service combines technical claim assessment, supplier negotiations, warranty agreement management, analytics, and recovery operations to minimize warranty spend and improve supplier.
- You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits It also involves management of the flow of goods and services and including all processes that transform raw materials into final products
- •
- What are we looking for: • We are looking for professionals with experience in warranty claim management, supplier recovery, technical failure analysis, supplier negotiations, and data-driven decision-making. The ideal candidate should be capable of assessing warranty claims, determining supplier liability, interpreting warranty agreements, conducting root cause analysis, managing supplier
What are we looking for? Ability to manage multiple stakeholders;Commitment to quality;Corporate planning & strategic planning;Written and verbal communication;Negotiation skills• We are looking for professionals with experience in warranty claim management, supplier recovery, technical failure analysis, supplier negotiations, and data-driven decision-making. The ideal candidate should be capable of assessing warranty claims, determining supplier liability, interpreting warranty agreements, conducting root cause analysis, managing supplier interactions, handling appeals and part returns, and utilizing tools such as SAP, Excel, Qlik Sense, and Supplier Portals. Strong analytical, communication, stakeholder management, and problem-solving skills are essential to max. Roles and Responsibilities: • The Supplier Warranty Recovery (SWR) Analyst is responsible for recovering warranty-related costs from suppliers when a supplier-owned component contributes to a field failure. The role combines technical claim assessment, supplier negotiation, warranty agreement interpretation, failure analysis, and financial recovery management.
- The analyst works closely with:
- OEM Warranty Teams
- Suppliers
- Technical Analysis Centers (TAC)
- Quality Teams
- Engineering Teams
- Purchasing Teams
- Supplier Recovery Leadership (L3).
- Location: Mumbai.
- Lang: .
BE
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
