Site Reliability Engineer (SRE)
Accenture Monterrey, Chiapas, Mexico
Business Consulting and Services · 10,001+ employees
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About the role
The Site Reliability Engineer will lead incident management, perform root cause analysis, and ensure platform reliability through observability and stress testing. They will also manage AWS infrastructure and collaborate with cross-functional teams to maintain operational excellence.
What they look for
Requirements
Candidates must have at least 3 years of experience in SRE, DevOps, or cloud infrastructure with strong troubleshooting and analytical skills. Advanced English proficiency and the ability to work effectively within cross-functional technical teams are required.
Benefits
Full description
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
Offer
· Career development according to your profile and interests.
· Work in one of the best companies and feel proud.
· Access to an innovative methodology and tools.
· Direct contact with experts worldwide.
· Use of work schemes and cutting-edge technologies.
· Constant training.
· Work environment based on teamwork and collaboration.
· Participation in International Projects
We are looking for an experienced Site Reliability Engineer (SRE) with strong expertise in observability, AWS infrastructure, incident management, troubleshooting, and platform reliability. The ideal candidate will also have experience leading teams and collaborating across functions.
Key Responsibilities & Technical Expertise• Observability & Data: Strong expertise in New Relic, AWS CloudWatch, and Amazon Athena, with the ability to shape, analyze, and aggregate data for rapid debugging and troubleshooting.
- Reliability Practices: Proven experience in incident leadership, Root Cause Analysis (RCA), Blameless Postmortems, load and stress testing using tools such as k6 and JMeter, as well as Backup/Restore validation.
- AWS & Troubleshooting: Strong knowledge of AWS networking and services, including VPC, ALB, CloudFront, ECS, S3, Lambda, Secrets Manager, and WAF. Experience with log extraction and analysis for troubleshooting and threat analysis.
- Platform & Infrastructure: Operational understanding of Terraform, Docker, DNS, TLS, Unix Shell scripting, and Git.
- Programming & Runtime Knowledge: Familiarity with platform runtimes and scripting technologies such as Node.js, PHP, Python, and Bash.
- Leadership: Experience in team leadership, people development, and cross-functional team collaboration.
Requirements• 3+ years of relevant experience in Site Reliability Engineering, Cloud Infrastructure, DevOps, or related areas.
- Advanced English proficiency.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working with cross-functional and technical teams.
- Ability to support reliability, availability, and operational excellence in cloud-based environments.
Work Location & Modality• Hybrid work model
- Available locations: Monterrey, Nuevo León Ciudad de México Saltillo, Coahuila
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.
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