Delivery Manager

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We’re currently seeking an experienced professional to join our team in the role of Delivery Manager – Financial Crime.

As our Delivery Manager you will work with Business Outcome Leads and stakeholders to define measurable outcomes, align strategic intent to delivery, track benefits through KPIs and metrics, and manage dependencies, risks and blockers in line with the Change Framework. It also drives Target Operating Model and process improvement impacts so outcomes are documented, tracked and realised with evidence and traceability.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

What you'll do

• Identify, agree and document business-approved strategic change outcomes with business and IT stakeholders.
• Define scope boundaries, assumptions, dependencies and success criteria for complex initiatives.
• Build and maintain outcome-specific roadmaps spanning products and value streams, including milestones, releases and dependencies.
• Establish and maintain KPIs, baselines, targets and other outcome measures to evidence benefit realisation.
• Orchestrate collaboration across business owners, product owners, IT leads, architects and analysts to sustain alignment on priorities and delivery expectations.
• Facilitate AS-IS / TO-BE process mapping and Target Operating Model impact assessment, converting findings into improvement actions and backlog items.
• Engage architects early to align delivery to Future State Architecture, capture constraints and resolve cross-domain design dependencies.
• Prepare governance materials, maintain decision-ready reporting and ensure actions and decisions are tracked to closure.

What do you need to have to succeed in this role

• Experience managing complex delivery within enterprise risk management
• Ability to define and track measurable outcomes using KPIs, baselines, targets and benefit realisation metrics.
• Strong stakeholder management across business owners, product teams, architects and technology leads.
• Capability in risk, dependency, issue and impediment management within regulated environments.
• Experience with process mapping and process improvement, including AS-IS / TO-BE and Target Operating Model thinking.
• Working knowledge of Agile / SAFe and DevOps concepts, including planning, flow, continuous integration and release readiness

What we offer

The pay range for this role is XXX PLN - XXX PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Cafeteria platform

• Employee assistance program

• Additional contributions to PPK scheme

• Corporate parties & events

• CSR initiatives

• Nursery discounts

• Financial support with trainings and education

• Social fund

• Flexible working hours

• Free parking•