Technical Program Manager, Product Quality, Google Home and Health
Google New Taipei, Taiwan
Software Development · 10,001+ employees
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About the role
The Technical Program Manager will lead complex, multi-disciplinary projects from start to finish, ensuring quality across all NPI development milestones. They will partner with cross-functional teams to resolve build defects and drive end-to-end user experience quality targets.
What they look for
Requirements
Candidates must have a bachelor's degree in a technical field and at least 5 years of experience in program management, specifically with wearable or electromechanical consumer products. Proficiency in managing contract manufacturers and a strong understanding of high-volume manufacturing processes are essential.
Full description
Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 5 years of experience in program management.
- Experience managing wearable or electromechanical consumer products quality through full NPI lifecycles (Proto/EVT through PVT, mass production ramp, and commercial launch).
- Experience managing Contract Manufacturers (CMs) and suppliers, and experience in establishing and managing quality metrics (OOBE, field return projections, line yield, Cpk/Ppk).
Preferred qualifications:
- Master’s degree in Engineering or 8 years of experience managing hardware quality for complex wearable health trackers or connected devices.
- Strong technical understanding of high-volume manufacturing processes (tooling, molding, stamping, SMT, final assembly, and functional testing).
- Practical working knowledge of DfX principles (DFM, DFA, DFT) and how engineering design decisions impact factory yields and field reliability.
- Ability to lead multi-disciplinary failure analysis (hardware, firmware, reliability, operations) under compressed launch schedules.
- Excellent communication skills with the ability to summarize complex technical risks and drive alignment.
- Ability to travel internationally to manufacturing sites during peak NPI build periods (25% travel).
About the job:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Responsibilities:
- Establish and enforce NPI Quality Plans across development milestones (Proto, EVT, DVT, PVT, ramp), defining exit criteria, tracking line health, and assessing ramp readiness.
- Partner with cross-functional teams to enable a design for quality/manufacturability, reviewing DfX deliverables and integrating engineering DFMEAs into factory process controls and test plans.
- Lead cross-functional teams to resolve build defects, cosmetic fallout, and component failures using structured problem-solving (8D, 5-Why, Fishbone).
- Drive end-to-end user experience quality targets, including Out-of-Box Experience (OOBE), cosmetic acceptance criteria, and field return rate projections.
- Provide executive communication on quality status, yield performance, defect tracking, and launch readiness.
