Site Reliability Engineer
EngFlow New York, New York, United States
Software Development · 11-50 employees
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About the role
Own high-priority production incidents during the Australian business day and work with the product team to address recurring support issues through fixes and feature enhancements. Coordinate operational handovers with EMEA and US teams, contribute to code reviews, and support knowledge sharing and team growth.
What they look for
Requirements
Requires at least five years of experience in SRE, DevOps, or senior product support, along with proficiency in AWS or GCP, Bazel, gRPC, and Java, Golang, or Python. Candidates should be team-oriented and able to document complex issues clearly for a global, asynchronous audience.
Benefits
Full description
About EngFlow
At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality.
Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.
Learn more about our mission, culture, and team: EngFlow | Video
We are looking for a Senior Engineer to join our expanding platform team. You won't just be "keeping the lights on" - you would be a critical member of our platform engineering hub. You will work closely with our existing team members geographically based all around the world while also trying to figure out how to grow a local team.
Key Responsibilities
- Incident Ownership: Act as the primary responder for high-priority production incidents during the Australian business day.
- Product Evolution: Work with the core product team to identify recurring support patterns and develop fixes and feature enhancements
- Collaboration: Participate in daily handovers with EMEA and US teams to ensure seamless continuity of operations.
- Mentorship: Help foster a collaborative culture, sharing knowledge and performing code reviews.
Requirements
- Experience: 5+ years in SRE, DevOps, or high-level Product Support roles.
- Technical Stack: Proficiency in AWS/GCP, Bazel, gRPC, Java/Golang/Python
- Mindset: A "team-first" attitude. You understand that local success depends on the collective health and communication of the AU pod.
- Communication: Exceptional ability to document complex issues for a global, asynchronous audience.
Benefits
We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation. The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.
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