Senior Business Intelligence Analyst (Debit Card Product Analytics)

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by leveraging qualitative and quantitative data, analytics, and business intelligence solutions. Identify opportunities, solve complex business problems, and support strategic decision-making. Transform data from multiple sources into meaningful insights, dashboards, and recommendations that improve operational performance, enhance efficiency, and drive business outcomes. Work independently with stakeholders across the department to understand business challenges, develop analytical solutions, and communicate findings to leadership. Advanced skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance and support achievement of key business objectives.
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations that enable informed decision-making, improve operational effectiveness, and drive measurable business results.
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions that provide actionable insights, increase visibility into performance metrics, and support strategic initiatives.
• Produce actionable reports that show key performance indicators, identify areas for operational improvement, perform root cause analysis, and recommend solutions that enhance business performance and efficiency.
• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives, enabling leaders to optimize resource allocation and business outcomes.
• Communicate findings and insights to stakeholders and provide business strategy recommendations that drive operational improvements, mitigate risks, and support achievement of organizational goals.
• Provide reporting solutions and respond to ad hoc report requests within the business area, delivering timely insights that support business priorities and decision-making.
• Create specifications for reports and analysis based on business needs and required or available data elements, ensuring outputs effectively address business challenges and performance objectives.
• Build working relationships with team members and subject matter experts to align analytical solutions with business needs and accelerate the delivery of impactful results.
• Lead small projects and initiatives, ensuring successful execution, stakeholder alignment, and measurable business value.

Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience
• 5+ years of experience in data analysis and reporting
• Advanced skill using business intelligence applications and/or cloud services
• Advanced knowledge of business intelligence tools and data visualization platforms (Power BI, Tableau, or similar).
• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Advanced skill in complex data manipulation across multiple tables
• Skill communicating data analysis and visualizations to nontechnical and senior audiences
• Skill with data analysis tools and programming languages such as Python, R
• Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words
• Research skills
• Interpersonal skills

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.