Software QA Manual Tester

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLEAs a Software QA Manual Tester, you will closely work with the product and engineering teams to catch any major problems that reduce the quality of Client’s application. You will be responsible for testing use cases and replicating and reporting bugs so that developers can implement a fix for them.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Develop, execute, and maintain detailed test cases based on functional and technical specifications.
• Determine the appropriate test approach, techniques, and coverage for new features and releases, with general direction from your supervisor. 
• Identify, document, and manage defects in a tracking system, ensuring timely resolution.
• Perform functional, regression, UI, usability, and exploratory testing.
• Analyze test results to identify root causes and defect patterns, and recommend fixes and quality improvements by reporting  findings to the development and product teams.
• Work closely with developers and business analysts to clarify requirements and improve test coverage.
• Participate in test case reviews and contribute to test strategy improvements.
• Guide business users  through UAT testing, including test execution and defect triaging.

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 

• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Bachelor’s degree in Computer Science, Information Technology or related field.
• 3-4 years of experience in manual software testing.
• Strong understanding of software testing methodologies, test case design, and defect lifecycle.
• Experience with test management and bug tracking tools (e.g., JIRA, TestRail).
• Familiarity with SQL for basic database validation.
• Good understanding of Agile and Scrum methodologies.
• Strong analytical and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of basic programming (e.g., Python, JavaScript) is an advantage.

NICE-TO-HAVE...

• Background in manual software testing, ideally within a customer support or technical support environment.
• Experience in both technical support (call center) and QA is strongly preferred, with a good understanding of customer support operations.
• Strong communication skills and are comfortable working with cross-functional teams and different stakeholders.
• Detail-oriented, analytical, and able to provide clear, constructive feedback to improve quality and performance.