Inside Sales Engineer
Westinghouse Electric Company, LLC San Sebastián de los Reyes, Community of Madrid, Spain
Utilities · 5,001-10,000 employees
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About the role
The Inside Sales Engineer will identify new business opportunities in EMEA and LATAM while serving as the primary customer contact. Responsibilities include managing customer quotations, coordinating order processing, and collaborating with outside sales managers to implement strategic growth programs.
What they look for
Requirements
Candidates must hold a degree in sales, engineering, or supply chain and possess at least 5 years of relevant experience. Proficiency in English and Spanish is required, along with experience in ERP systems like Pega and SAP.
Benefits
Full description
Welcome to the future of nuclear energy, where Westinghouse Electric Company is leading the field with expertise and innovation to shape the power of tomorrow.
At Westinghouse, innovation is in our DNA. We are creative. We think differently. We reimagine the possible across the nuclear industry every day.
About the role:
As an Inside Sales Engineer, you will identify new or non-traditional opportunities in both current and growing markets in EMEA and LATAM. You will be the primary customer contact, supporting sales and achieving high levels of customer satisfaction.
You will report to the Inside Sales Manager for EMEA and LATAM and be located at the Madrid headquarters in San Sebastián de los Reyes. This is a full-time hybrid remote/in-office role.
Key Responsibilities:
- Develop and process customer quotations and orders for standard parts and products using Pega and SAP software
- Manage the quote turnaround time by coordinating with company partners
- Support customers by meeting deliverable dates, providing accurate communications and 24/7 emergency support
- Understand customer expectations to ensure department responsiveness and customer satisfaction
- Review and act upon weekly operational reports to achieve performance metrics
- Collaborate with outside sales managers to implement strategic programs and identify growth opportunities based on customer interactions, product knowledge, and sales history
- Review customer specifications, identify technical and commercial issues, and create pricing
- Resolve customer delivered deficiencies and support invoice resolution
- Prepare special reports with observations, trends, customer satisfaction and recommendations to management
Qualifications:
- Degree in sales, engineering, or supply chain
- 5+ years of experience with sales, enterprise Resource Planning (Pega, SAP), contracts, negotiation
- Spanish and English proficiency
#LI-Hybrid
Why Westinghouse?
We know that to put forth your best effort, you need to be challenged and enjoy what you do in a supportive and respectful environment. We aim to maintain this balance by offering our employees the amenities, benefits and training they need to reach personal and professional goals.
Below is an example of what employees in Spain can expect:
- Attractive remuneration
- Hybrid model of work.
- High flexibility and autonomy.
- Great benefits for your convenience and safety:
- Peer-to-peer recognition program.
- Lunch allowance.
- Private health insurance
- Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
- Learning and development opportunities.
- We encourage our employees to participate in community service events and other team-building activities to strengthen their bonds and inspire each other.
You can learn more about Westinghouse by visiting http://www.westinghousenuclear.com.
Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.
Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube
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