Platform & SRE Intern (Engineering)

Job Description:

Company Overview

Rakuten TV is a leading streaming platform, available in 42 countries of Europe, which offers premium Hollywood and local content across various types of access: Transactional Video-on-demand (ie buy or rent movies), AVOD (advertising-based on-demand content) or FAST (linear free TV channels with ads). Rakuten TV forms part of Rakuten Group one of the worlds’ leading internet services companies, offering a wide variety of services for consumers and businesses, with a focus on e-commerce, fintech and digital content.

Our Rakuten mission:

Contribute to society by creating value through innovation and entrepreneurship. By providing high-quality services that help our users and partners grow, we aim to advance and enrich society.

What You Will Do (Responsibilities)

• Operational Support: Assist the team in handling daily operational tickets, gaining hands-on experience with incident response and system troubleshooting.
• Infrastructure Management: Learn and apply Infrastructure as Code (IaC) principles using Terraform and CloudFormation to manage our AWS environment.
• Observability: Help maintain and improve our monitoring stack (Prometheus, Grafana, and Splunk) to ensure high availability and visibility into our services.
• Automation: Utilize Python and Bash to write scripts that automate repetitive tasks, reduce manual toil, and improve team efficiency.
• CI/CD Collaboration: Support the deployment pipelines via GitHub Actions, collaborating with various product and engineering teams to ensure smooth service delivery.
• Agile Participation: Engage in daily stand-ups, sprint planning, and retrospectives, contributing to a fast-paced environment where stability and innovation go hand-in-hand.

Who You Are (Requirements)

• Academic Background: Currently in your final year of a Bachelor’s degree in Computer Science, Telecommunications, or a related technical field.
• Technical Curiosity: A genuine interest in distributed systems, cloud architecture, and the "how it works" behind high-traffic applications.
• Soft Skills:• Proactivity: You don't wait for tasks; you look for ways to help and learn.
• Communication: You can clearly articulate technical problems and solutions in English, both verbally and in writing.
• Growth Mindset: You are comfortable starting with basic knowledge and are eager to bridge the gap through mentorship and self-study.

• Technical Foundation: Exposure to Linux, basic scripting (Python/Bash), and an introductory understanding of cloud concepts (AWS).
• AI-Curious: You are excited about the potential of AI to augment human intelligence. You aren't afraid to experiment with AI tools to solve problems, and you view them as a force multiplier for your productivity.

Some good reasons to apply:

• Opportunity to work for a leading company and a global technology conglomerate.
• Flexible working hours and hybrid model. Friday afternoon off!
• Promotion possibilities in a fast growth environment.
• Interesting Training resources and Free Language Classes.
• Great work atmosphere, team activities and offsite’s.
• Wellbeing and Sustainable offices, 2 blocks away from Barcelona beach. Brand new and modern offices.
• Wellbeing and Mental Health platforms.
• Free coffee, juice and allowance to order lunch!
• Culturally diverse and inclusive, with people from approx. 24 different nationalities.
• Rakuten TV flex: Private Medical Insurance or extra money for meal card / commuting / kindergarten card.

Rakuten Shugi principles:

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. We expect “Rakutenians” to model these 5 “Shugi” Principles of Success:

• Always improve, always advance. With enough determination and effort, you can achieve anything.
• Be passionately professional. Be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Success in business depends on making and executing concrete specific action plans.
• Maximize Customer Satisfaction. The greatest satisfaction in a service industry is to see our customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage yourself and your team.

Our D&I mission:

Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless gender, age, sexual orientation, race, religion, culture, nationality, disability, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. To continue to provide innovative services, we strive to respect the uniqueness and values of every one of our Rakutenians, located all around the world, and to create environments where they are able to demonstrate their full potential.

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