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Kore.ai

DevOps Engineer – Voice Gateway Platform

Kore.ai Hyderabad, Telangana, India

Technology, Information and Internet · 501-1,000 employees

4 d ago
devops Mid (2-5 yrs) Full-time India
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About the role

The DevOps Engineer will design, build, and maintain scalable CI/CD pipelines and automate application deployments across various environments. They will also manage cloud infrastructure, handle incident management, and ensure the reliability of critical voice and contact-center applications.

What they look for

Linux CI/CD Ansible Packer Argo CD Flux Vault Cloud Infrastructure Automation Deployment Pipelines Incident Management Disaster Recovery Business Continuity Source-code Management Networking Telephony

Requirements

Candidates must have a bachelor's degree in Computer Science, Information Technology, or a related field. Proficiency in DevOps tools such as Ansible, Packer, Argo CD, and experience with multi-region cloud deployments are required.

Full description

DevOps Engineer – Voice Gateway Platform

About the Role

We are looking for a motivated and hands-on DevOps Engineer to join our Voice Gateway engineering team. The role will focus on building and maintaining CI/CD repositories, automating deployments, strengthening cloud infrastructure, and ensuring reliable delivery of critical voice and contact-center applications.

The ideal candidate is self-driven, collaborative, comfortable working in a fast-paced engineering environment, and eager to learn and adopt modern DevOps practices.

Key Responsibilities

  • Design, build & compile Linux packages, and maintain scalable CI/CD pipelines for Voice Gateway applications and services.
  • Manage source-code repositories, branching strategies, build automation, release workflows, and deployment pipelines.
  • Automate application and infrastructure deployments across development, staging, and production environments.
  • Experience with incident management, production support, disaster recovery, and business continuity.
  • Familiarity with Ansible, Packer, Argo CD, Flux, Vault, or similar DevOps tools.
  • Experience working with multi-region cloud deployments.

Key Attributes

  • Self-driven and accountable, with a strong sense of ownership.
  • Collaborative team player who works effectively across functions.
  • Quick learner who can adapt to new technologies and changing priorities.
  • Calm and structured during production incidents and high-pressure situations.
  • Customer-focused and committed to delivering reliable outcomes.
  • Proactive in identifying risks, improving processes, and eliminating operational bottlenecks.
  • Strong documentation and knowledge-sharing mindset.

Why Join Us?

  • Work on a mission-critical Voice Gateway platform used by enterprise customers.
  • Solve complex challenges across cloud infrastructure, telephony, networking, and real-time communications.
  • Contribute to modernizing DevOps and deployment practices for an AI-powered contact-center platform.
  • Collaborate with experienced engineering, product, and customer-facing teams.
  • Build scalable automation that directly improves platform reliability and customer experience.

EDUCATION QUALIFICATION:

  • ·       Bachelor's degree in Computer Science, Information Technology, or a related field(MCA).

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