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CONFIGURATION ANALYST - SALESFORCE

Black Financial Consult $130K–$195K/yr

Jun 26
Remote salesforce Mid (2-5 yrs) Contractor
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About the role

The Configuration Analyst is responsible for configuring and maintaining Salesforce modules, workflows, and business rules to align with business requirements. They also support platform optimization, troubleshoot configuration issues, and collaborate with cross-functional teams to ensure system integrity.

What they look for

Salesforce System configuration Workflow configuration Business rules Data management ITSM Agile Documentation Problem-solving Testing Validation Version control Change tracking Platform optimization Form design

Requirements

Candidates must have 3–6 years of experience in Salesforce configuration or similar enterprise platform roles. Strong analytical skills and proficiency in agile delivery environments are required to translate business needs into technical configurations.

Full description

This is a remote position.

The Configuration Analyst will be responsible for configuring and maintaining enterprise systems, primarily Salesforce, ensuring that platform setups align with business requirements and best practices. The role focuses on system configuration, workflow setup, data structure alignment, and platform optimization.

Key Responsibilities

  • Configure and maintain Salesforce modules, workflows, forms, and business rules.
  • Translate business requirements into system configurations.
  • Support setup and optimization of platform configurations across environments.
  • Maintain configuration documentation and change logs.
  • Assist in implementing enhancements, patches, and system updates.
  • Troubleshoot configuration-related issues and provide resolution support.
  • Collaborate with developers, business analysts, and product teams.
  • Support testing and validation of configured solutions.
  • Ensure configuration aligns with governance and best practices.
  • Participate in Agile ceremonies and delivery planning sessions.

Required Qualifications

  • 3–6 years of experience in Salesforce​​ configuration or similar enterprise platform roles.
  • Strong understanding of system configuration principles and ITSM processes.
  • Experience working in agile or structured delivery environments.
  • Strong analytical, documentation, and problem-solving skills.
  • Ability to translate business needs into technical configurations.

Technical Skills

  • Salesforce configuration (ITSM or related modules)
  • Workflow and process configuration
  • Form design and business rules setup
  • Data configuration and management
  • Testing and validation of configurations
  • Version control and change tracking practices

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