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Hamilton Health Sciences

Business Analyst – eHealth

Hamilton Health Sciences Hamilton, Ontario, Canada

Hospitals and Health Care · 5,001-10,000 employees

3 h ago Closes in 6d
business-analyst Senior (5-10 yrs) Full-time Canada
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About the role

The Business Analyst will elicit, analyze, and validate business needs for eHealth projects by interviewing stakeholders and gathering user requirements. They will apply analytical and leadership skills to support project delivery and ensure deliverables meet specified requirements.

What they look for

Business analysis Requirements elicitation Stakeholder management Project management Microsoft Project ITIL Service management Technical documentation Problem-solving Communication skills Analytical skills Information systems Network operating systems Security best practices Healthcare environment Customer service

Requirements

Candidates must hold a college diploma or university degree in business, computer science, or information systems with at least 5 years of related experience. Proven expertise in requirements analysis, project management software, and knowledge of ITIL standards are required.

Full description

The Business Analyst will elicit, analyze, specify, and validate the business needs of eHealth-related projects or service requests. Work will include interviewing stakeholders, and gathering and compiling user requirements to convey to the eHealth Office and other applicable stakeholders. The Business Analyst will also apply proven communication, analytical, leadership and problem-solving skills to help support the delivery of projects and solutions/processes, and to ensure that project or service request deliverables are met according to requirements.

  • College diploma or university degree in the field of business administration, computer science, or information systems and 5+ years related work experience.
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and

methodology development.

  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Demonstrated project management skills and project management software skills, including Microsoft Project - PMP an asset
  • Working knowledge of network and PC operating systems, including Microsoft Windows
  • Working knowledge of current information technology trends, protocols, and standards
  • Working knowledge of ITIL and service management process improvement

Knowledge of security best practices an asset

  • Experience in a Health Care environment preferred
  • Able to exercise independent judgement and take action on it.
  • Excellent analytical, mathematical, and creative problem-solving skills.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self motivated and directed.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment
  • BA certification an asset

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