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NetApp, Inc.

Solutions Engineer

NetApp, Inc. Singapore, Singapore

Software Development · 10,001+ employees

Sep 09
solutions-engineer Principal (10+ yrs) Full-time Singapore
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About the role

The Solutions Engineer collaborates with client executives to align technical strategies with business goals and provides pre-sales technical support for complex storage solutions. They are responsible for designing hybrid storage architectures, conducting product demonstrations, and building proof-of-concept applications to drive customer opportunities.

What they look for

Pre-sales Technical Strategy Data Storage NAS SAN Object Storage Cloud Services Proof-of-concept ROI Analysis TCO Analysis Data Management Backup Solutions Architecture Sales Presentations Product Demonstrations Technical Consulting

Requirements

Candidates must have at least 8 years of experience in technical storage specifications and prior experience in pre-sales or solutions architecture roles. Strong expertise in NAS, SAN, Object Storage, and the broader data management ecosystem is required to act as a subject matter expert.

Full description

Job Summary

The Solution Engineer (SE) collaborates closely with client executives to align NetApp's technical strategy with the customer's long-term vision and goals. The SE addresses business and IT challenges by providing uniquely differentiated solutions. This role involves engaging with a wide range of customer stakeholders and leveraging the appropriate NetApp team and expertise in solutions, products, ecosystems, and industry knowledge.

Job Requirements

As a Solutions Engineer in NetApp's Sales Function, you will primarily provide pre-sales technical support for the development and implementation of complex products/applications/solutions. You will utilise your technical expertise and our cutting-edge data storage portfolio to address customers' technical needs and deliver successful business results, focusing on expanding our presence within existing and new clients together with business partners.

  • Leverage in-depth product knowledge to deliver technical expertise through sales presentations and product demonstrations to sales staff and customers
  • Collaborate with sales staff to assess customer needs, design tailored storage solutions, and prepare detailed product specifications for implementation
  • Design and architect on-premise or hybrid storage systems with strong knowledge of NAS, SAN, and Object Storage, including enterprise and Cloud Services environments
  • Build proof-of-concept applications and rapid prototypes to demonstrate solution feasibility to clients
  • Provide consultation, product capability assessments, and ROI/TCO analysis to articulate the competitive advantages of NetApp storage solutions
  • Deliver deep expertise across the Storage and Data Management vendor ecosystem, including prior experience with backup solutions
  • Collaborate with client executives and partner sales teams to develop strategies that drive customer opportunities and advise on the utilization of broader technical resources

Education

· At least 8 Years of experience and expertise in technical specifications on storage product and services

· Prior experience of working in capacity of Solutions Engineer, Pre Sales Architect, Sales Engineering, Solutions Architect on storage technologies

· (Preferred) Specialised knowledge in Cloud, Storage, AI/ML, Database, Microservice, Enterprise Application or DevOps is advantageous

· Operate as Subject-Matter-Expert (SME) and has the ability to influence Sales team, driving initiatives and act as a Decision-maker on Projects

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