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IDFC FIRST Bank

Product Manager-Process & Compliance

IDFC FIRST Bank Mumbai, Maharashtra, India

Banking · 10,001+ employees

2 d ago
product-manager Senior (5-10 yrs) Full-time India
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About the role

The Product Manager will design and implement Standard Operating Procedures for KYC/AML processes within retail liabilities. They will also drive automation initiatives and coordinate with stakeholders to ensure regulatory compliance and process efficiency.

What they look for

KYC AML CFT Process Design Documentation Automation Regulatory Compliance Analytical Reasoning Problem Solving Stakeholder Management Strategic Thinking Team Management Banking Operations Retail Liabilities SOP Development

Requirements

Candidates must have 5 to 7 years of experience in banking operations or compliance with a strong understanding of KYC and AML guidelines. A graduation degree is required, and an MBA or PGDM is preferred.

Full description

Job Requirements About the Role

Product Manager – Process & Compliances will be responsible for reviewing, designing, and implementing Standard Operating Procedures (SOPs) related to KYC/AML processes for Current Accounts within the Retail Liabilities function. Based in Mumbai, this role focuses on ensuring regulatory compliance, simplifying processes for business teams, and coordinating with stakeholders to support timely regulatory submissions and approvals. The role also involves driving automation initiatives and delivering high-quality, customer-centric solutions.

Key Responsibilities

Primary Responsibilities

  • Review existing SOPs and create new ones in line with KYC/AML guidelines for Current Accounts.
  • Innovate and implement process improvements, including identifying automation needs and ensuring timely project delivery.
  • Coordinate with internal stakeholders to retrieve data and documentation required for regulatory submissions.
  • Facilitate SOP approvals by working closely with relevant departments.
  • Simplify and streamline processes to enhance usability for business teams.
  • Analyze complex problems and develop effective, lateral solutions.

Secondary Responsibilities

  • Communicate effectively across teams to ensure alignment and clarity.
  • Apply strong analytical reasoning to support decision-making.
  • Lead and guide teams where applicable, ensuring alignment with compliance goals.

What We Are Looking For

Education

  • Graduation in any discipline (Full time)
  • Post-graduation (MBA/PGDM or equivalent) is preferred.

Experience

  • 5 to 7 years of relevant experience in banking operations, compliance, or process management, preferably within retail liabilities.

Skills and Attributes

  • Strong knowledge of KYC, AML, CFT, and other regulatory guidelines.
  • Excellent analytical and problem-solving abilities.
  • Fluent in English with effective stakeholder management skills.
  • Experience in process design, documentation, and automation.
  • Leadership and team management capabilities.
  • Strategic thinking with a focus on quality and customer satisfaction.
  • Ability to build strong relationships and collaborate across functions.

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