Tencent Cloud-Senior Site Reliability Engineer (IaaS), Singapore

Business Unit

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What the Role Entails

• Monitor and maintain Tencent Cloud's IaaS products to ensure stability and reliability, resolving technical issues and mitigating risks to ensure smooth operations in various technical scenarios.
• Drive optimization and upgrades of product architecture and operations by deeply understanding cloud product architecture and technical principles.
• Promote the implementation of automated operations, high-availability component construction, and high-availability drills to enhance operational efficiency.
• Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, reducing operational costs and avoiding inefficient repetitive tasks.

Who We Look For

• Bachelor's degree or above in Computer Science or related fields.
• Over 5 years of experience in development, architecture design, and system operations, preferably with experience in large-scale distributed system operations in the cloud.
• Experience with public cloud platforms such as AWS, Azure, GCP, or Tencent Cloud, with preference given to those with cloud certification and cloud operations experience.
• Profound understanding of distributed systems and be well-versed in commonly used open-source components in the internet industry, including CDN, Nginx, microservices, Kubernetes, Redis, Kafka, MySQL, HBase, and others.
• Proficiency in one or more programming languages such as Java, Go, Shell, and Python scripting.
• Strong expertise in Linux system, TCP/IP protocol, and troubleshooting skills.
• Familiarity with containerization technologies such as Docker and container orchestration tools like Kubernetes, with experience in container product operations and troubleshooting.
• Proficiency in MySQL or any other database, familiarity with NoSQL databases, and caching databases like Redis.
• Strong sense of responsibility, excellent communication and teamwork skills, proactive thinking, and self-drive, with keen risk awareness and risk identification abilities.
• Excellent documentation skills, with the ability to produce technical documents and operational solutions promptly and effectively, and the capability to summarize insights for internal and external dissemination.
• Excellent written and spoken English is required. Proficiency in Chinese Mandarin is required as approximately 50% of the role involves collaborating with China headquarters on business discussions, meetings, and documentation.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.