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Rocket India

Lead Site Reliability Engineer

Rocket India Chennai, Tamil Nadu, India

Financial Services · 5,001-10,000 employees

18 h ago
sre Principal (10+ yrs) Full-time India
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About the role

Lead the SRE function by enforcing SLOs, managing incidents, and driving a culture of reliability and self-healing systems. Oversee infrastructure operations, including team management, compliance, and communication of health and risk metrics to stakeholders.

What they look for

Site Reliability Engineering Infrastructure as Code Cloud Platforms Azure AWS Terraform Observability Datadog Prometheus CI/CD GitOps Incident Management Capacity Modeling Performance Profiling Team Leadership Compliance

Requirements

Requires up to 10 years of experience in infrastructure or SRE roles, with at least 3 years in a leadership capacity. Proficiency in cloud platforms, Infrastructure as Code, and observability stacks is essential for this hands-on technical role.

Full description

Lead/Manager – Infrastructure & Site Reliability Engineering

Role/Responsibilities:

  • Lead the SRE function — enforce SLOs/SLAs, error budget accountability, incident management, and post-mortem culture, with focus on availability 9s and metrics like MTTR, MTTD, and change failure rate
  • Own observability, telemetry, tracking, and reporting — including instrumentation, alerting logic, and custom dashboards across infrastructure and services
  • Drive engineering-led reliability practices: build and maintain self-healing systems, automated runbooks, capacity models, and performance profiling frameworks to reduce toil and improve system resilience
  • Serve as a hands-on technical contributor — IaC, CI/CD pipelines, platform tooling, and active participation in reviews and critical incident response
  • Manage the full infrastructure team scope: SRE, patching, hardware lifecycle, and facility infrastructure
  • Handle compliance across the board — audit readiness, access controls, and vulnerability management
  • Hire, develop, and manage team performance management, career growth, workload planning, and shift management
  • Communicate infrastructure health, risk, and investment needs to stakeholders; apply AI tooling selectively to improve operational efficiency

Required Skills and Experience:

  • Up to 10 years of experience in infrastructure and/or SRE roles, with 3+ years in a team lead or management capacity
  • Hands-on cloud platform experience — Azure and AWS — including networking, IAM, compute, and storage
  • Infrastructure as Code proficiency: Terraform, Pulumi, or CloudFormation with version-controlled, testable infra pipelines
  • SRE fundamentals: SLO/SLA design, error budgets, availability 9s, and key reliability metrics (MTTR, MTTD, change failure rate); blameless post-mortem process
  • Observability stack experience — Datadog, Prometheus, Grafana, or equivalent; familiarity with instrumentation standards like OpenTelemetry
  • Hands-on experience building self-healing systems, automated runbooks, and capacity modeling and performance profiling frameworks
  • CI/CD and GitOps pipeline experience
  • Experience managing shift-based operations and support engineering teams
  • Strong stakeholder communication — translating infrastructure risk and investment needs for non-technical audiences
  • Experience with security and compliance requirements in enterprise environments (SOC 2, PCI-DSS, or equivalent)

Nice to Have Qualities & Skills

  • Experience with FinOps — cloud cost visibility, rightsizing, and chargeback models
  • Background in platform engineering or developer experience (internal developer portals, self-service infra)
  • Prior experience in a regulated industry — financial services, real estate tech, or similar
  • Exposure to multi-cloud or hybrid cloud environments

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