Computer Systems Analyst

Chimes | Computer Systems Analyst| Remote Position

We're looking for a Computer Systems Analyst to evaluate business and technical needs and translate them into secure, supportable system requirements for Chimes.

Location: This role is remote within the USA. You must be legally authorized to work in the US. Chimes does not provide visa sponsorship.

Individuals participating in the AbilityOne Program are encouraged to apply. AbilityOne participation is not required.

Chimes will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

What you'll do

• Gather, document, and validate functional and technical requirements with business owners, end users, technical teams, and contract stakeholders.

• Analyze current processes, data flows, interfaces, and pain points, and recommend practical future-state improvements.

• Translate approved requirements into system specifications, user stories, workflow designs, acceptance criteria, and traceability records; evaluate solution options for feasibility, security, accessibility, and interoperability.

• Support integration planning and coordinate with developers, administrators, cybersecurity staff, vendors, and operational teams to resolve design questions.

• Plan and support functional, integration, regression, and user-acceptance testing, and support release readiness, implementation, training, and transition; document results, defects, and corrective actions through closure.

• Maintain lifecycle documentation, prepare status reports and recommendations for technical and nontechnical audiences, and follow approved change-control, privacy, and information-security practices.

What you bring

• Bachelor’s degree in Information Systems, Computer Science, Business Analysis, Engineering, Data Analytics, or a related field.

• Relevant systems-analysis, business-analysis, cloud, data, or platform certifications preferred.

• Three (3) or more years performing systems analysis, business analysis, requirements management, solution implementation, or related work.

• Experience documenting requirements, workflows, interfaces, test plans, defects, and implementation decisions.

• Experience collaborating with technical and operational stakeholders throughout the system-development or implementation lifecycle.

• Experience with data analysis, reporting, automation, cloud, collaboration, or low-code platforms preferred.

• Experience in government, regulated, or security-conscious environments preferred.

Degrees and certifications in computer science, data science, or related fields are preferred, but equivalent education and experience are welcome.

Compensation:

This is a remote position open to candidates in the United States. Base salary is determined by the candidate’s work location, along with skills, experience, and internal equity. The ranges below reflect the minimum and maximum base pay for each geographic tier:

• Tier 1 (Washington, DC, Dallas, TX, Los Angeles, CA, and Northern Virginia): $52.60 - $67.19 per hour

• Tier 2 (Baltimore, MD, New Castle, DE, and Orlando, FL): $43.61 - $57.63 per hour

If you’re unsure which tier applies to your location, your recruiter can confirm during the hiring process.

Why You’ll Love Working Here:

• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.

• Employer-paid Life Insurance + AD&D

• Employer-provided Long-Term Disability coverage for financial protection

• 403(b) retirement plan with employer match

• 10 paid holidays + generous PTO

• Tickets at Work

• Employee referral bonuses and recognition programs

• Clear pathways for growth and advancement

Ready to Make Your Impact?

✨ Join a team where your work truly matters—every single day. Apply today: https://chimes.org/Careers

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