QA Coordinator

City Brewing Company – Who We Are

With our roots in La Crosse, WI, we are proud to be North America’s largest co-packager of alcoholic beverages with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations but also of our employees in their careers, and Performance with our ability to meet deadlines and goals for ourselves and our customers, we pride ourselves on the brand we have created and continue to grow.

Job Summary

The QA Coordinator is responsible for documenting and monitoring compliance with the quality assurance program including but not limited to: Hold Reporting/Hold Auditing, Routine and non-routine sample shipping, Lab data review, data entry into various reporting systems and reporting directly to customer quality groups. The QA Coordinator is also responsible for the TTB Compliance program as it pertains to the QA department and Microbiology lab coverage as needed. Continuous improvement within various departments as it pertains to quality will be part of the position.

Duties and Responsibilities

• Facilitate continuous improvement quality efforts within business units in the brewery by providing expertise with regard to quality processes.
• Facilitate the set up and monitoring of critical quality areas of new brewing, batching, or packaging equipment.
• TTB Compliance daily duties: Verify Certificates of Analysis, batch sheet corrections, completion and filing of compliance packets.
• Assist with training new Packaging personnel with packaging check sheets.
• Assist with training new QA personnel on packaging lines, inspection equipment, troubleshooting, SOPs, and analytical lab.
• Coach team members on quality checks and monitor/address check completion levels.
• Data collection and reporting the data to customers.
• Responsible for sorting sample retains and preparing them for shipments to customers for each batch produced.
• Set up new products and product changes in quality systems; communicate with all appropriate departments regarding customer and internal quality requirements.
• Handle special requests made by customers in regard to data gathering, sample submission, and other related special requests.
• Report non-conformances to the appropriate department personnel and investigate as needed.
• Maintain internal and external customer hold report systems within all Sharepoint sites.
• Investigate out of specification product in liquid or finished product.
• Perform audits of hold product within Latrobe or at the RIDC warehouse.
• Maintain, clean, and sanitize microbiology laboratory and equipment as needed.
• Prepare media, diluents, and other microbiological materials as needed.
• Determine dead cell numbers, pitching rates and percent solids in yeast samples.
• Perform microbiological analysis as needed on the following: package product, government cellar tanks, government cellar filter system, selected incoming raw materials, wort lines, fermenting tanks, ruh tanks, neutral malt base process, water supplies, packaging process areas and sugar tanks
• VP line production support as needed.
• Ensure hold product that has been placed on hold is coded correctly within the Warehouse Management System.
• Ensure product that has been released by customer is released within the Warehouse Management System.
• Other duties as assigned.

Minimum Qualifications

• Bachelor of Science degree from an accredited college in microbiology, chemistry, biology, related science discipline or equivalent industry experience, education, and training. (Preferred)
• At least 2 years’ of quality experience in food manufacturing, brewing or processing environment including interactions with customers/vendors is preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office software (Word, Excel, Outlook, PowerPoint).
• Effective analytical, problem solving, administrative and organizational skills.
• Must be able to work weekends and holidays as needed to support a 24/7 facility.

City Brewery is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.