Senior Salesforce manager

We are looking for a Senior Salesforce Manager – Business Automation to provide strategic leadership, platform ownership, and governance across Salesforce and enterprise business systems. The ideal candidate will have extensive experience leading enterprise Salesforce implementations, driving Lead-to-Cash transformation initiatives, and managing global cross-functional teams. This leadership role focuses on defining Salesforce strategy, overseeing enterprise architecture, ensuring platform governance, and delivering scalable, secure, and high-performing business automation solutions.

Key Responsibilities

• Define and own the long-term Salesforce and Business Automation strategy aligned with organizational goals.

• Serve as the Executive Product Owner for Salesforce across Sales, Finance, Support, and Operations.

• Develop and manage Salesforce platform roadmaps, investment plans, and business priorities.

• Partner with executive leadership to translate business requirements into scalable enterprise solutions.

• Provide governance and oversight for Agile delivery across multiple Salesforce initiatives.

• Review and approve solution architecture, technical designs, release plans, and deployment strategies.

• Oversee Salesforce integrations with enterprise applications including NetSuite, Salesforce CPQ+, Conga CLM, DocuSign, Marketo, Salesloft, and LinkedIn Sales Navigator.

• Manage enterprise data governance, security, compliance, migration, and lifecycle management.

• Lead, mentor, and develop Salesforce Managers, Administrators, Business Analysts, and cross-functional teams.

• Manage strategic vendor relationships, implementation partners, and system integrators.

• Drive continuous improvement, platform optimization, governance, audit readiness, and risk management initiatives.

• Identify automation opportunities and implement innovative Salesforce capabilities.

• Ensure compliance with enterprise information security policies, data protection standards, and governance frameworks.

Key Skills and Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Business, or a related field.

• 12+ years of enterprise Salesforce platform experience.

• 3+ years of people management experience leading global or cross-functional Salesforce teams.

• Proven experience managing Lead-to-Cash (L2C) business processes in enterprise environments.

• Strong expertise in Salesforce Platform Management, Salesforce Architecture, and Business Automation.

• Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ+, and enterprise finance system integrations using Boomi or MuleSoft.

• Deep knowledge of: • Enterprise Architecture

• Data Architecture

• Integration Architecture

• Identity & Access Management

• Deployment Architecture

• Sharing & Visibility Architecture

• Development Lifecycle Management

• Experience delivering enterprise solutions using Agile or hybrid delivery methodologies.

• Strong understanding of Data Governance, Information Security, Risk Management, and Compliance.

• Excellent leadership, stakeholder management, communication, and decision-making skills.

• Proven ability to lead large-scale digital transformation and business automation initiatives.

• Mandatory Certifications: • Salesforce Certified Administrator

• Salesforce Certified Advanced Administrator or Salesforce Platform App Builder

Apply by sending your CV to careers@cliqhr.co.in