SAP Business Analyst II
Baker McKenzie Buenos Aires, Buenos Aires, Argentina
Law Practice · 10,001+ employees
About the role
The SAP Business Analyst II supports and enhances SAP Service-to-Cash processes by resolving incidents and coordinating with technical teams. They also participate in system implementation projects, testing cycles, and the creation of process documentation to ensure operational efficiency.
What they look for
Requirements
Candidates must have strong experience with SAP S/4HANA, FIORI, and Service-to-Cash business processes. A bachelor's or master's degree in Engineering, Business, or Information Systems is required, along with excellent analytical and stakeholder management skills.
Full description
Description & Requirements
The SAP Business Analyst II is responsible for supporting and enhancing SAP Service-to-Cash (S2C) processes, working closely with business stakeholders, SAP support teams, and technical partners to resolve incidents, support system changes, and contribute to SAP implementation and optimization projects. The role plays a key part in ensuring effective SAP solutions that support the Firm's global business operations.
Main responsibilities:
- Provide support for SAP Service-to-Cash (S2C) processes and assist end users with SAP S/4HANA and FIORI functionality.
- Support the resolution of incidents escalated from Level 1 support and coordinate issue resolution with SMEs and technical teams.
- Participate in SAP implementation projects, enhancements, upgrades, and system releases.
- Perform integration testing, regression testing, user acceptance testing, and post-go-live support activities.
- Execute change requests and implementation work orders through established change management processes.
- Assist in the creation and maintenance of training materials, quick reference guides, and process documentation.
- Support deployment activities, testing cycles, and remediation of system releases.
- Document solutions, troubleshooting steps, and best practices to strengthen the knowledge base and support model.
- Collaborate with business stakeholders, development teams, Basis & Security teams, architects, and integration partners.
- Contribute to the optimization of SAP solutions by applying industry best practices and continuous improvement recommendations.
Skills and experience:
- Strong experience supporting SAP S/4HANA and FIORI applications.
- Solid knowledge of Service-to-Cash business processes, including billing, budgeting, matter management, fee management, time recording, WIP management, and cost processing.
- Experience supporting end users and troubleshooting SAP-related business process issues.
- Strong understanding of SAP Sales & Distribution (SD), Resource Based Billing (RBB), and Project Systems (PS) modules.
- Knowledge of integration points between SAP SD, PS, FI/CO, and MM-Purchasing modules.
- Experience participating in SAP projects, testing activities, system implementations, and production support.
- Strong analytical and problem-solving skills with the ability to work independently.
- Excellent stakeholder management, communication, and collaboration skills.
- Legal industry experience is desirable.
- Bachelor's or Master's degree in Engineering, Business, Information Systems, or a related field, or equivalent experience.
About us
Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders.
Additional Information
Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Job Information
Posting Date
09-Sep-2026
Requisition ID
3371
States/Provinces/Cities
Buenos Aires
Location Type
Hybrid
Business Unit
Business Professionals
Function
Technology
Full Time or Part Time
Full Time
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