Senior Software Solutions Engineer
NVIDIA Bengaluru, Karnataka, India
Computer Hardware Manufacturing · 10,001+ employees
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About the role
You will manage customer issues related to networking deployments and develop tools to support enterprise service offerings. Additionally, you will collaborate with engineering teams to document and resolve complex technical problems.
What they look for
Requirements
Candidates must have a degree in a technical field and at least 5 years of experience in system software development and troubleshooting. Proficiency in C/C++, Linux, and networking protocols is essential for this role.
Full description
NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate, and self-motivated, we want to hear from you! We are looking for an experienced networking software engineer. An awesome candidate is highly technical who is also comfortable with dealing with enterprise customers. You will join a team of Solution Engineers focused on the Networking, DGX Platforms, Container Orchestrators, Deep Learning containers, and other Enterprise related system software.
SW Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing R&D related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products.
What you'll be doing:
- Take ownership and drive customer issues with Ethernet or InfiniBand network adapter/DPU deployments from inception to resolution.
- Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including but not limited to Networking products.
- Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA Networking products.
- Bring independent analysis, communication, and problem-solving to customer experience.
- Collaborate with engineering to document, recreate and solve issues.
What we need to see:
- BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
- 10 + years system software development and troubleshooting experience, ideally with some customer facing.
- Experience developing with C/C++ in kernel and/or application space and/or embedded software.
- Strong understanding of GNU/Linux (tools, utilities, kernel, networking stack) and Linux-based virtualization (namespaces, containers, K8s)
- Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team orientation.
- Ability to debug problems at the system/solution/end-to-end level, attention to detail, resourcefulness in helping customers with mitigations plans and workarounds applying deep understanding of the product
- Professional-level communication skills, interpersonal skills with a passion to solve problems.
Ways to stand out from the crowd:
- Familiarity with InfiniBand networks, RDMA protocol, RoCE, DPUs, DPDK, HPC applications (MPI/UCX), OVS
- Hands-on experience in troubleshooting and analysis of the common datacenter networking protocols/technologies (e.g.: LACP, OSPF, BGP, EVPN, VXLAN)
- Proven ability to deeply analyze IP / Layer 2 switching / Layer 3 routing networking protocols (ARP, STP, LACP, MLAG, IGMP, PIM, BGP, OSPF).
- Contributions to networking related open-source projects
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