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Black Box

Sr Solutions Engineer

Black Box Mumbai, Maharashtra, India

IT Services and IT Consulting · 1,001-5,000 employees

3 h ago
solutions-engineer Senior (5-10 yrs) Full-time India
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About the role

The role serves as the primary technical resource for sales support, driving the technology evaluation stage of the solution sales process. It involves acting as a key technical advisor to ensure validated solutions for customer applications and managing system deployments.

What they look for

Sales Support Technical Advisor Product Advocacy System Deployment Solution Sales Technical Performance Customer Applications Product Support

Requirements

The candidate must be capable of providing advanced product support and ensuring the technical performance of new system installations. The role requires collaboration with the sales engineering team to advocate for products and support business growth.

Full description

Primary technical resource for sales support and responsible for actively driving and managing the technology evaluation stage of the solution sales process. Works in conjunction with the sales engineering team as the key technical advisor and product advocate to ensure validated solutions for customer applications. Responsible for assuring proper technical performance of new system deployments from design to installation and any future business through advanced or escalated product support.

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