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Bridger Photonics

Operations Support Engineer I

Bridger Photonics Bozeman, Montana, United States

Oil and Gas · 51-200 employees

5 h ago
support-engineer Mid (2-5 yrs) Full-time United States
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About the role

The Operations Support Engineer will coordinate project logistics, perform quality assurance on data products, and conduct troubleshooting for sensors and hardware. They will also document root cause investigations and support field and lab-based sensor maintenance activities.

What they look for

Operations support Quality assurance Troubleshooting Data acquisition Sensor maintenance Hardware inspection Project logistics Microsoft Excel Technical documentation GIS tools Python MATLAB SQL Communication skills

Requirements

Candidates must hold a bachelor's degree in a technical or scientific field and possess at least two years of relevant operational experience. Proficiency in Microsoft Excel and strong documentation skills are required, with preference given to those familiar with GIS tools and basic programming.

Full description

About the role

This position works closely with GML Operations, Hardware, IT, and Software teams to ensure smooth daily operations and high-quality data product delivery.

What you'll do

  • Support operations project logistics, subcontractor coordination, and data acquisition activities
  • Perform quality assurance checks on GML reports and data products
  • Conduct first-level troubleshooting of sensors, systems, and data products
  • Document root cause investigations and corrective actions
  • Interface with data acquisition software and hardware systems
  • Assist with sensor construction, maintenance, and qualification in lab and/or field settings
  • Support quality control activities including hardware inspection and shipping coordination
  • Contribute to process documentation and lessons learned
  • Monitor subcontractor deployments and report findings to senior staff
  • Work non-standard schedules as needed to support 7-day operations

Scope and Impact

  • Executes defined tasks and projects with moderate supervision
  • Contributes to incremental process improvements
  • Escalates complex technical or operational issues
  • Impacts team-level efficiency and data quality

Qualifications

  • B.S. or B.A. degree (technical or scientific field preferred)
  • 2+ years of experience working across teams in a technical or operational environment
  • Experience supporting project planning and execution
  • Strong attention to detail and documentation skills
  • Proficiency with Microsoft Excel
  • Strong written and verbal communication skills
  • Willingness to travel as required

Preferred Qualifications

  • Experience in oil and gas or industrial technology environments
  • Familiarity with GIS tools (Google Earth, QGIS, ArcGIS)
  • Experience with ticketing systems and documentation tools
  • Basic coding experience (Python, MATLAB, SQL)
  • Experience handling structured data formats (.csv, .kml/.kmz, etc.)

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