Salesforce Loyalty Solution Lead | Slovakia

Description & Requirements

Who we are looking for

🚀 Ready to shape the future of customer loyalty?

Do you want to combine Salesforce, consulting, and customer engagement to create solutions that genuinely influence how brands build relationships with their customers? 🌟

Join us as a Salesforce Loyalty Solution Lead and take a key role in designing and delivering innovative loyalty solutions for leading organizations across multiple industries.

You’ll work at the intersection of business strategy, technology, and customer experience - turning ambitious ideas into scalable solutions that help companies engage, reward, and retain their customers. 💙

🔎 What we are looking for

We’re looking for someone who combines strong loyalty expertise with a consulting mindset and enjoys turning business challenges into practical solutions.

You’ll ideally bring:

• Experience delivering loyalty, customer engagement, CRM, or similar solutions. ⭐
• Hands-on experience with a Salesforce loyalty management platform.
• Strong understanding of loyalty program design, including rewards, promotions, tiers, benefits, and customer journeys.
• Confidence leading workshops and communicating with senior stakeholders and clients. 🗣️
• Strong consulting, analytical, problem-solving, and stakeholder management skills.
• The ability to lead teams, influence others, and turn ideas into successful outcomes.
• Fluency in speaking Slovak/Czech/Polish and English at B2 level minimum.

We are also open for candidates based in Poland or Czech Republic.

Your future role

🎯 What you’ll do

• Lead the design and implementation of Salesforce-based loyalty solutions. 💻
• Translate complex business requirements into scalable, future-ready solution architectures.
• Advise clients on loyalty strategy, rewards, promotions, tiers, benefits, and customer engagement.💡
• Lead workshops and collaborate with business, product, and technical stakeholders.
• Support proposals, RFPs, estimations, and client presentations.
• Drive delivery and help ensure successful project outcomes from concept to implementation.
• Share your expertise, mentor consultants, and contribute to the growth of our loyalty capabilities. 🌱

What we offer

🚀 Career growth & development - plenty of opportunities to grow your expertise, take on new challenges, work with experienced leaders, and shape your career path.🌴 Extra time off - in addition to your statutory vacation, enjoy Christmas leave, additional regeneration days, and a birthday day off because birthdays should be celebrated! 🎂

😉 Sick days - extra days off when you’re not feeling well but don’t need formal sick leave.

🏋️ MultiSport card with an attractive company contribution.

💍Life-event benefits - financial support for important moments such as marriage or the birth of a child.

✈️ Worldwide travel insurance for worry-free travel.

😉 Free expert consultations in psychology, finance, and legal matters through our employee support program.

🗣️ Team-building events, sports activities, and volunteering opportunities - because great teams grow together.

Salary: EUR 2200 gross/month (higher salary may be agreed depending on qualifications and experience).

Selection process

🚀 Selection Process

• Application & Recruiter Call - we review your CV and, if there’s a good match, invite you to a short 15-minute conversation with our recruiter.
• Technical Interview - meet with a Senior Manager to discuss your experience, expertise, and approach to technical and business challenges.
• Final Interview - have a conversation with a Partner focused on the project, your potential role, and mutual fit.

About the team

Want to learn more about the team? Click here to discover :)

General Information

Position

Salesforce Loyalty Solution Lead | Slovakia

Work arrangement

Full-time

City

Bratislava, Kosice, Zilina

Country

Slovakia

Department

Consulting

Team

Customer

Area of interest

Consulting, Digital, IT - Services

Way of work

Hybrid