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Sparc Technology Services Inc

Sr Business Analyst

Sparc Technology Services Inc York, New York, United States · $125K–$135K/yr

IT Services and IT Consulting · 2-10 employees

Sep 02
business-analyst Senior (5-10 yrs) Full-time United States
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About the role

The Senior Business Analyst will lead requirements gathering and documentation while collaborating with product owners, developers, and QA teams to deliver workflow and case management solutions. They will also perform data analysis, support release activities, and provide troubleshooting for system applications.

What they look for

Distributed Energy Services Customer Project Management System PowerClerk Salesforce Pega Cloud Requirements Gathering Technical Documentation Agile Scrum Kanban Jira Azure DevOps SQL Data Analysis GenAI Workflow Management

Requirements

Candidates must have strong experience with Distributed Energy Services, Pega Cloud, and enterprise requirements gathering including BRDs and FRDs. Proficiency in Agile methodologies and technical documentation tools like Visio or Lucidchart is required.

Full description

Sr. Business Analyst (Hybrid) (We are seeking a Senior Business Analyst with strong experience in Distributed Energy Services (DES), Customer Project Management System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high quality technical documentation (including BRDs/FRDs)

Client: Con Edison  (Hybrid Role) Job Location - Rye, NY OPEN TO GC/USC/GC EAD/H4 EAD/H1B (they must be local) Interview: In-person

Job Description - We are seeking a Senior Business Analyst with strong experience in Distributed Energy Services (DES), Customer Project Management System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high quality technical documentation (including BRDs/FRDs). This role works closely with Product Owners (PO)/ business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case management solutions. •    Lead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria). •    Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements. •    Diagnose functionalities within our system applications and help provide trouble shooting and resolution support. •    Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools. •    Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices.  •    Support  release nights and UAT planning, test case validation, defect triage, and go live readiness. •    Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs. •    Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps. •    Developer experienced with AI/AgenticAI/GenAI •    Experience with all PEGA/ PEGA Cloud related development, platform, performance etc.

Thanks  Kiran Kumar

Flexible work from home options available.

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