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Trigya Innvoation

Business Analyst - SEH

Trigya Innvoation Kharkhoda, Haryana, India

IT Services and IT Consulting · 11-50 employees

Yesterday
business-analyst Junior (0-2 yrs) Full-time India
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About the role

The Business Analyst will gather and document client requirements to translate them into effective Zoho-based solutions. They will act as a bridge between clients and the technical team while supporting implementation, testing, and training activities.

What they look for

Business Analysis Zoho Requirement Gathering Functional Requirement Documentation Process Improvement Workflow Design Stakeholder Management Analytical Skills Problem-solving Communication Documentation User Acceptance Testing Technical Coordination Client Training

Requirements

Candidates must possess strong analytical and communication skills with 1-3 years of experience in a business analyst role. A bachelor's degree in Business, IT, or a related field is required, and experience with Zoho is considered an advantage.

Full description

Job Summary

We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.

Key Responsibilities

  • Gather, analyze, and document business requirements from clients
  • Understand existing business processes and suggest process improvements
  • Prepare functional requirement documents (FRD) and workflows
  • Coordinate with Zoho implementation and development teams
  • Support implementation, testing, and UAT activities
  • Ensure delivered solutions meet client expectations and business needs
  • Provide client training and post-implementation support when required
  • Maintain clear documentation and reports for all projects

Requirements

Required Skills

  • Strong analytical and problem-solving skills
  • Excellent communication and documentation skills
  • Good understanding of business processes and workflows
  • Ability to manage multiple requirements and priorities
  • Attention to detail and structured thinking
  • Team coordination and stakeholder management skills

Qualifications

  • Bachelor’s degree in Business, IT, or a related field
  • 1–3 years of experience as a Business Analyst (SaaS/IT preferred) (If any)
  • Experience with Zoho or similar business software is an advantage (If any )

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