Salesforce Technical Architect

Benefits:

• 401(k) matching

• Dental insurance

• Health insurance

• Vision insurance

Job Title: Salesforce Technical Architect

Location: Lansing, MI, (Hybrid)-Onsite from day 1, two days a week. (on-site days will be Tuesday/Wednesday.)

Position Type: Contract

Interview Mode: MS Teams

Job Responsibilities: 

• Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories

• Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.

• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.

• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.

• Has overall technical responsibility for the technical aspects of the project environments 

• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.

• Collaborating with Developers for other systems in order to integrate across the business.

• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.

• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.

• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations. 

• Excellent written and verbal communication skills.

Salesforce:

• Strong knowledge and working experience in Service Cloud and Experience Cloud. 

• Participation in each phase of full Salesforce.com lifecycle implementations

• In-depth understanding of the capabilities and constraints of the Salesforce

• Strong hands-on experience in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.

• Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.

• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.

• Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs

• Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)

• Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.

• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.

• Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development

• Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.

• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform

• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems

• Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.

• Identification of risks and issues from a technical perspective.

• The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.  

Required Qualifications:

• Demonstrated hands on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle 

• 6+ years of strong Salesforce development experience 

• 4+ years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript 

• 5+ years of experience working with Service Cloud and/or Health Cloud 

• 3+ years of hands on experience with Salesforce Lightning, including LWC 

• 2+ years of experience with API integrations and Single Sign On (SSO) implementations 

• Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management 

• Exposure to data migration and/or cloud integration projects 

• Salesforce Certified Platform Developer I and Salesforce Certified Administrator

Preferred Qualifications:

• Salesforce Certified Platform Developer II 

• Additional experience that is beneficial but not required, including: 
• Experience with Conga and Drawloop

• Familiarity with governmental processes and compliance, including prior experience working with FedRAMP compliant tools and environments

Flexible work from home options available.