Third-Party and Business Resiliency Analyst

Job Details: Job Location: First Internet Bank of Indiana Fishers - Fishers, IN, Salary Range: Undisclosed, About the Position: As the Third-Party and Business Resiliency Analyst, you will support the administration of the Bank’s third-party relationship portfolio pursuant to the Bank’s Third-Party Risk Management (TPRM) Program and policy. You will assist management with selection and vetting of prospective third-party relationships. You will also help maintain and ensure the Bank’s TPRM Program is compliant with regulatory expectations. You will support the bank’s Business Resiliency program by helping business units prepare for, withstand, respond to, and recover from operational disruptions. Your role will partner with lines of business, technology, and risk functions to assess risk, maintain resiliency plans, conduct testing, and support response during real‑time incidents. What You Will Do: Business Resilience Responsibilities Support the development, maintenance, implementation, and testing of Business Continuity, Disaster Recovery, and Operational Resiliency plans across the organization. Conduct Business Impact Analyses (BIAs) to identify critical processes, assess disruption impacts, establish Recovery Time Objectives (RTOs), and facilitate remediation of identified gaps. Coordinate and support resiliency testing programs, including tabletop exercises, crisis management simulations, scenario analyses, and after-action reviews. Participate in incident and crisis management activities, supporting response coordination, impact assessment, recovery tracking, and stakeholder communications during operational disruptions. Partner with Technology, Information Security, Facilities, Risk Management, and business units to strengthen resilience capabilities and recovery strategies. Help maintain Standard Operating Procedures (SOPs), recovery plans, policies, training materials, awareness communications and support policy updates. Monitor and report on Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), program metrics, dashboards, and management reporting. Track, manage, and facilitate the timely remediation of continuity and resiliency issues, ensuring alignment with policy requirements, regulatory expectations, and the enterprise risk framework. Support third-party resilience oversight through due diligence reviews, joint testing activities, and monitoring of compliance with business continuity and resiliency requirements. Contribute to the continuous improvement of the Business Continuity and Operational Resiliency Program by evaluating emerging risks, regulatory developments, industry practices, and enabling technologies, including continuity management and incident response tools. Third-Party Responsibilities Support the ongoing administration of the Third-Party Risk Management (TPRM) Program through vendor oversight activities, risk analysis, issue management, and reporting. Partner with internal stakeholders including Information Security, Business Continuity, Compliance, Legal, BSA/AML, Credit, Accounts Payable, and business units to coordinate third-party risk management activities. Conduct due diligence reviews and risk assessments for new, existing, and Banking-as-a-Service (BaaS) third-party relationships using a risk-based approach. Assess third-party relationships throughout the vendor lifecycle, including onboarding, ongoing monitoring, contract renewals, and offboarding activities. Collect, review, and analyze due diligence documentation to evaluate vendor financial condition, operational resilience, information security, compliance, and overall risk exposure. Coordinate contract reviews and risk mitigation activities with vendors, business units, and subject matter experts. Identify, document, escalate, and track third-party risk issues, findings, and operational events through resolution. Maintain the accuracy and integrity of TPRM systems, databases, risk assessments, vendor inventories, and supporting documentation. Develop and prepare TPRM metrics, Key Risk Indicators (KRIs), dashboards, and management reports for senior leadership, committees, and the Board. Support continuous improvement of the TPRM Program through policy and procedure maintenance, annual program assessments, regulatory readiness activities, audits, examinations, and risk and control self-assessments. All other duties assigned. What We’re Looking For: A minimum of two years of experience working in TPRM, business continuity, operational risk, resiliency, or incident management. Bachelor’s degree in business administration, risk management, or similar field of study preferred. Strong data analytical skills using Microsoft Excel and presentation skills using PowerPoint. Excellent verbal and written communication skills. Experience with Banking as a Service (BaaS)/Fintech Partnerships preferred. Experience coordinating and participating in business recovery exercises preferred. Familiarity with regulatory expectations (U.S. banking regulators, OCC/Federal Reserve/FDIC concepts) preferred. Knowledge of SOC and SSAE 18 reports, contract language and terms, data security, disaster recovery, and insurance preferred. Proven ability to make good decisions using analysis, experience and judgment. Ability to prioritize and work on multiple tasks effectively while maintaining a high-quality work product. Working Conditions/Demands: Professional office setting. Primarily sedentary position requiring long periods of time working at a computer. Must be able to move throughout the office and buildings to obtain or relay information. Must be able to perform the essential functions of the position with or without reasonable accommodation. Who Are We? We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since. We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see. More about First Internet Bank: Why Join Us? At First Internet Bank, our workplace is built around people. Guided by four core competencies—Collaborate to Win, Adapt with Agility, Decide for Impact, and Put People First—we’ve created an environment where individuals feel empowered, supported, and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition, including being named a Top Workplace multiple times and one of the Best Banks to Work For. We’re proud of these honors because they reflect what matters most to us: our team. This culture comes to life at our 175,000‑square‑foot headquarters in downtown Fishers, designed with our people in mind. Inside, you’ll find thoughtfully designed workspaces, an onsite fitness center and The Backyard, our 18,000‑square‑foot open‑air deck with fire pits, covered pergolas, a waterfall, and plenty of greenery for stepping away and recharging. Add free snacks, soft drinks, beer on tap, unlimited volunteer time off, continuous education opportunities for development and regular team events, and you’ll find plenty of ways we support connection and a great workday. Our benefits package includes the following and so much more: Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment Professional Development Reimbursement At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date Eleven Paid Holidays Paid Volunteer Time Annual First Internet Bank-branded merchandise allowance Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities If you are a California resident, you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Click here to read more. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). Click here to read more.