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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

12 h ago
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will own the user experience for AI-powered insurance claims software, conducting research to translate complex workflows into effective designs. Additionally, you will establish design principles and a design system while collaborating with engineering to implement AI agent interactions.

What they look for

Product Design User Experience User Research Behavioral Analytics Prototyping AI Agent Design Design Systems Workflow Optimization Data-informed Design Technical Software Design Human-in-the-loop Design Claude Lovable

Requirements

Candidates must have five to eight years of product design experience, including prior experience as a founding designer or first design hire at an early-stage startup. Proficiency in UX research, data-informed design, and prototyping with AI tools is required, along with U.S. work authorization.

Full description

About the Role

Join an early-stage insurtech company as its first product designer, shaping AI-powered software for complex insurance claims operations. You will work closely with product and engineering to turn challenging workflows into clear, effective experiences for claims professionals.

What You'll Do

  • Own the user experience across claims workspaces, operational tools, and dashboards for team leads and executives.
  • Research how customers use the product through user conversations, behavioral data, and usage analytics, then use those insights to prioritize improvements.
  • Partner with product and engineering to translate customer needs into workflows and implementation-ready designs.
  • Design AI agent interactions that make actions, sources, reasoning, and uncertainty understandable to users, with clear opportunities for review and intervention.
  • Guide the evolution of the product into an enterprise-grade experience, taking work from discovery through delivery.
  • Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas and assess whether they reduce user effort.

What We're Looking For

  • Five to eight years of product design experience, with a strong record of ownership and consistent tenures in technology companies.
  • Early-stage startup experience as a founding designer or first design hire in a function.
  • UX-first, data-informed experience simplifying complex workflows through user research and behavioral analytics.
  • Experience prototyping with AI coding tools such as Claude or Lovable.
  • A portfolio demonstrating dense, technical software designed for frequent, extended use, beyond visual design alone.
  • Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is designing AI and human-in-the-loop experiences.
  • U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.

Location

On-site, five days a week in New York, New York.

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