Enterprise Sales Account Manager – Cybersecurity Required at Delhi - ( Job ID - 24213)

Job Description: Cyber Security Pre-Sales & Post-Sales Engineer

Location: Delhi Industry: Cyber Security / Information Technology Designation: Cyber Security Pre-Sales & Post-Sales Engineer Employment Type: Full-Time

Employment Type | Interview Mode: Full-Time | 1-3 Rounds of Face to Face Experience Required: 2–3 Years Employment Commitment: 2-Year Bond

Role Summary

We are looking for a motivated and technically strong Cyber Security Pre-Sales & Post-Sales Engineer with experience in the cybersecurity domain.

The ideal candidate should have hands-on experience with at least one leading EDR/XDR or Endpoint Security platform and should be capable of handling technical demonstrations, Proof of Concepts (POCs), product implementation, configuration, deployment, and post-sales technical support.

The candidate should also have a strong willingness to learn and work with advanced cybersecurity technologies such as SIEM, NDR, OT Security, Threat Intelligence, and other emerging security solutions.

Key Responsibilities

Channel Partner Support

Channel Sales & Partner Management

• Work

closely with channel partners, distributors, resellers, and system integrators during customer engagements.

• Provide

technical pre-sales support to channel partners and assist them in presenting cybersecurity solutions to customers.

• Conduct

product demonstrations, technical presentations, and POCs in coordination with channel partners.

• Support

channel partners during solution positioning, customer meetings, and technical discussions.

• Build

and maintain strong working relationships with channel partners and relevant stakeholders.

• Assist

channel partners with product onboarding, technical enablement, implementation, and post-sales support.

• Coordinate

with the sales and channel teams to support business opportunities and deal closures.

Pre-Sales Activities

• Deliver

technical product demonstrations and presentations to customers and channel partners.

• Understand

customer security requirements and recommend suitable cybersecurity solutions.

• Design,

deploy, and execute Proof of Concepts (POCs).

• Work

closely with the sales team during customer meetings and technical discussions.

• Support

the sales team with technical inputs, solution presentations, and customer queries.

• Assist

customers and partners in understanding product features, capabilities, and benefits.

Implementation & Post-Sales Support

• Perform

product implementation, configuration, deployment, and solution onboarding.

• Provide

post-sales technical support to customers and partners.

• Assist

customers in configuring and managing endpoint security solutions.

• Troubleshoot

technical issues and ensure successful product adoption.

• Support

customers during implementation and deployment activities.

• Coordinate

with internal teams and relevant stakeholders for timely issue resolution.

• Ensure

a smooth transition from pre-sales engagement to implementation and post-sales support.

Technical Development

• Continuously

upgrade technical knowledge across cybersecurity technologies and emerging threats.

• Develop

knowledge of advanced security technologies such as:

• SIEM

• NDR

• OT

Security

• Threat

Intelligence

• EDR/XDR

• Endpoint

Security

• Stay

updated with the latest cybersecurity trends, threats, and security technologies.

Required Skills & Experience

• Experience

working in Channel Sales / Channel Partner Ecosystems is preferred.

• Prior

experience in coordinating with distributors, resellers, system integrators, and channel partners will be a strong advantage.

• Understanding

of the IT/Cybersecurity channel sales model and partner ecosystem will be preferred.

• 1–3

years of experience in Cyber Security, preferably in:

• Pre-Sales

• Product

Implementation

• Technical

Support

• Cyber

Security Solution Deployment

• Hands-on

experience with endpoint security platforms is mandatory.

• Experience

in configuration, management, and troubleshooting of at least one EDR/XDR platform is essential.

• Strong

understanding of:

• Networking

fundamentals

• Cybersecurity

fundamentals

• Active

Directory (AD DS)

• Windows

Administration

• Linux

Administration

• macOS

Administration

• Familiarity

with virtualization technologies, including:

• Type

1 Hypervisors

• Type

2 Hypervisors

• Basic

understanding of cloud technologies and cloud security concepts.

• Exposure

to SIEM, NDR, or OT Security solutions will be an added advantage.

• Strong

troubleshooting and analytical skills.

• Excellent

communication, presentation, and customer-facing skills.

• Ability

to explain technical concepts clearly to customers and partners.

• Willingness

to travel for customer meetings, POCs, product demonstrations, and implementation activities.

Preferred Certifications

Candidates having the following certifications will be preferred:

• Certified

Ethical Hacker (CEH) or equivalent cybersecurity certification.

• Relevant

vendor certifications in:

• Endpoint

Security

• EDR/XDR

• Cybersecurity

Solutions

• CCNA

or equivalent networking certification will be an added advantage.

Qualification

• B.E.

/ B.Tech in Computer Science, Information Technology, Electronics, or a related discipline is preferred.

• Equivalent

graduation in Computer Science, Information Technology, Electronics, or a related field may also be considered.

Candidate Profile

• Strong

technical aptitude and passion for cybersecurity.

• Good

problem-solving and troubleshooting abilities.

• Excellent

communication and presentation skills.

• Comfortable

interacting with customers, partners, and technical teams.

• Self-motivated

and willing to continuously learn new technologies.

• Able

to work independently as well as collaboratively with sales and technical teams.

• Willingness

to travel for client meetings and technical engagements.

Employment Terms

• Selected

candidates will be required to commit to a 2-year employment bond, as per company policy.

Why Join?

• Opportunity

to work on advanced cybersecurity and endpoint security technologies.

• Exposure

to customer-facing pre-sales, implementation, and post-sales activities.

• Opportunity

to gain hands-on experience with emerging technologies such as SIEM, NDR, OT Security, and Threat Intelligence.

• Professional

learning and career growth opportunities in the cybersecurity domain.

To Apply

Interested candidates may send their updated CV to sudhir@educohire.com with the subject line: "Application for Cyber Security Pre-Sales & Post-Sales Engineer – Delhi"

For queries, contact: 9205582778