Commercial Refrigeration Technical Support Engineer

As a Commercial Refrigeration Technical Service Engineer here at Solstice Advanced Materials, you will be responsible for assisting HVAC/R OEM’s, end users, contractors and sales personnel to promote and qualify solstice HVAC/R refrigerant options and other related products and service offerings. The group’s primary responsibility includes assisting on customer sales calls, assisting in technical field trials, answering technical questions, providing feedback to the R&D group for new product development and assisting in prototyping and field trials of new products. You will be responsible for assisting across all segments of the HVACR industry with a focus on retail food refrigeration.

In this role, you will have impact on the sales, marketing and introduction of Solstice refrigerant offerings. You will demonstrate Solstice advanced materials technical expertise across multiple platforms.

You will report directly to our Technical Services Director, and you will work out of our Morris Plains, NJ or Buffalo, NJ location.

Responsibilities

KEY RESPONSIBILITIES

• Directly answer technical service inquiries and maintain sfdc database
• Support marketing and sales teams using your technical expertise in face-to-face customer contact scenarios
• Present Solstice refrigerant solutions to industry groups and share expertise internally  
• Support refrigerant retrofits to Solstice low GWP offerings, instruct field personnel on proper procedures 
• Stay abreast of regulations and guide the industry on refrigerant choice 
• Contribute to technical manuals, data sheets and publications pertaining to Solstice refrigerant and service offerings  

Qualifications

YOU MUST HAVE

• Minimum of 10 years of experience in commercial and industrial refrigeration
• Ability to travel domestically and internationally
• Ability to visit commercial and industrial sites
• An understanding of refrigerant properties and a firm grasp of the refrigeration cycle 
• Customer facing experience, sales or project manager interaction   

 

WE VALUE

• Field work experience across multiple segments including commercial refrigeration 
• Retail food refrigeration expertise including supermarket design, application and sales
• EPA certification 
• Leadership or specialized skills such as holding a service manager position 
• Technical background across the refrigeration and air conditioning fields including knowledge of retrofit procedures, fluid systems and air delivery systems  
• Refrigeration system design experience including, load calculations, equipment selection, line sizing and refrigerant selection

 

COMPENSATION

The annual base salary for this position is $130,514-$163,437. Please note that this salary information serves as a general guideline. Solstice considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

 

BENEFITS OF WORKING FOR SOLSTICE ADVANCED MATERIALS

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Solstice employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

 

Solstice Advanced Materials is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. 

About Solstice Advanced Materials

Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.