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KSB Company

Technical Sales Support Engineer

KSB Company Coimbatore, Tamil Nadu, India

Machinery Manufacturing · 201-500 employees

Sep 09
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The Technical Sales Support Engineer is responsible for managing pre-sale activities, including offer preparation, order booking, and technical documentation. They will coordinate with cross-functional departments to ensure project feasibility and manage customer technical requirements.

What they look for

Sales Support Technical Documentation Order Processing Project Management Technical Feasibility Customer Liaison Contract Review Quality Assurance Plans Technical Specifications Cross-functional Coordination

Requirements

The role requires experience in technical sales support and the ability to review and close technical points on customer documents. Candidates must be capable of liaising with regional offices and managing project business across India.

Full description

Responsibilities:

 

  • Carryout all sales support functions related to Industry – Presale activities which include

 

  •  Offer-preparation and submission to ZOs/Bos

 

  •  Booking orders in system

 

  •  Post order technical documentation.

 

  • Co-ordinating with various departments for ascertaining technical and commercial feasibility.
  • undefined
  •  Follow up & liasoning with ZO’s / BO’s.
  • undefined
  • Responsible for PAN India project business.
  • undefined
  • Review and providing feedback/comments on customer technical documents.
  • undefined
  • Closing technical points on customer technical documents (QAPs, specifications) by discussion with customer and checking with cross functional departments conducting meetings.
  • undefined
  • Raising feasibility study while offering special requirements in the product and getting concurrence from cross functional departments.
  • undefined
  • Contract Review of booked orders before handing over to line manager.

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