Electric 2 Group - Lead Electrical Product Support Engineer

PURPOSE

This role is to provide electronic hardware engineering, design, and documentation support within the organization. This position requires creativity, innovation, electronic product design capability, product evaluation, and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on project involvement and mentoring of resources.

ESSENTIAL DUTIES

• Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives.

• Conduct technical product evaluations to identify potential modes of failure, provide recommended countermeasures, alternative evaluation criteria and report results back to internal and external customers.

• Communicate technical knowledge, specification, design, and business direction to an extended audience of internal and external customers.

• Read, interpret, and create electrical schematics.

• Read and interpret pneumatic schematics.

• Create and troubleshoot electrical circuits.

• Troubleshoot pneumatic circuits.

• Troubleshoot and configure product communication protocols.

• Create and input data utilizing corporate management system software that include CAD models, part documentation, bills of material, assembly documentation, cost analysis, and procedure documentation.

• Perform guided and/or independent research on a variety of topics and provide summarized data results.

• Complete assigned tasks while providing suggestions for improving departmental processes.

• Hands on technical support for an extended audience (technical and non-technical) of internal and external customers.

• Participate on and/or lead teams to accomplish tasks, processes, and corporate directives.

• Travel mainly for the purpose of training, customer support, or trade shows. (Less than 10%)

• All other duties as assigned.

• Record daily activities.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Capacity to work indoors in an office, laboratory, and/or manufacturing environment.

• Ability to work in a stationary position for prolonged periods of time.

• Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation.

• Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment.

• Ability to travel and/or attend meetings domestic and internationally outside of normal business hours.

MINIMUM REQUIREMENTS

• Bachelor’s degree in a electrical or technical engineering discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.

• Competent understanding of the product development process.

• Competent understanding to apply project management principles, methodologies, and documentation.

• Fluent understanding of CAD software as applied to product development process.

• Competent understanding of CAE tools and results as applied to the product development process.

• Competent understanding of tolerance as it relates to design intent.

• Competent understanding of Failure Mode and Effects Analysis (FMEA) processes as a participant.

• Fluent understanding of common assembly processes.

• Competent understanding of common material conversion processes in manufacturing.

• Competent understanding of material and electrical component options by application.

• Fluent understanding of schematics.

• Competent understanding of communication protocols.

• Competent in conducting research using corporate resources.

• Fluent at efficient use of time to effectively plan and execute multiple duties.

• Fluent to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, Oscilloscope, etc.)

• Competent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, Contour/Roundness Measuring Instruments, etc.)

• Fluent ability to communicate utilizing corporate office software.

• Fluent ability to take verbal and/or written direction on tasks, training, or departmental / company policies.

• Fluent ability to communicate, in English, with internal and external customers tactfully and professionally.

• 4+ years (preferred) relevant work experience.

Compensation & Benefits

The expected salary range for this position is $78,712–$104,115 annually. Actual compensation will be determined based on experience, skills, qualifications, geographic location, and other job-related factors.

SMC offers a comprehensive benefits package for eligible employees, including medical, dental, and vision insurance; 401(k) retirement savings; paid time off and paid holidays; life and disability insurance; and other employee benefits and programs.

For internal use only: Engineering001