Data Center Engineer

Overview

We are seeking an experienced Data Center Engineer to provide on-site technical support within a mission-critical data center environment. The successful candidate will be responsible for hardware maintenance, diagnostics, break-fix activities, equipment installation, and operational support for enterprise server infrastructure.

This role requires a hands-on engineer with strong server hardware expertise, the ability to work independently in a data center environment, and a commitment to adhering to safety, quality, and service delivery standards.

Responsibilities

• Perform corrective maintenance and break-fix support on enterprise server platforms.

• Diagnose and resolve hardware-related faults and infrastructure issues.

• Install, replace, configure, and test server components and peripherals.

• Execute maintenance activities in accordance with documented procedures and operational standards.

• Respond to incidents, service requests, and troubleshooting requirements within agreed service levels.

• Maintain accurate service records, technical documentation, and asset updates.

• Collaborate with remote technical teams, operations teams, and escalation groups to resolve complex issues.

• Support equipment moves, adds, changes, and decommissioning activities.

• Ensure compliance with data center security, environmental, and safety requirements.

• Maintain readiness to provide coverage and knowledge transfer to backfill resources when required. .

Qualifications

Required Technical Skills

Server Hardware Expertise

• Strong experience supporting enterprise rack, tower, cloud, and edge server platforms.

• Experience performing:

• Hardware diagnostics

• Component replacement

• Firmware-related activities

• Corrective maintenance

• System recovery procedures

Data Center Experience

• Working knowledge of:

• Data center operations

• Server installation and racking

• Cabling best practices

• Hardware asset management

• Physical infrastructure support

Networking Knowledge

• Fundamental understanding of:

• Ethernet networking

• Switch connectivity

• Remote management technologies

• Hardware troubleshooting methodologies

Required Qualifications

• Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer, or similar role.

• Experience providing on-site support within enterprise or hyperscale data center environments.

• Strong troubleshooting and analytical skills.

• Ability to work independently with minimal supervision.

• Excellent communication and documentation skills.

• Valid authorization to work in Norway.

Preferred Qualifications

• Experience supporting enterprise server platforms in large-scale data center environments.

• Knowledge of edge, cloud, and high-performance computing infrastructure.

• Previous experience supporting mission-critical environments.

• Familiarity with remote management and out-of-band administration tools.

• Experience working within ITIL-based service delivery models.

Key Competencies

• Customer-focused service delivery

• Problem solving and analytical thinking

• Attention to detail

• Time management and prioritization

• Team collaboration

• Accountability and ownership

• Adaptability in fast-paced environments

• Good verbal and written communication skills in English and the relevant local language for the operating territory.

• Fluent local language (minimum C1 level)

This position offers the opportunity to work in a highly technical, mission-critical data center environment supporting enterprise infrastructure operations.