Junior Support Process Engineer💡
Apiux Tech Santiago, Santiago Metropolitan Region, Chile · CLP 30M/yr
IT Services and IT Consulting · 201-500 employees
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About the role
You will analyze, map, and optimize operational processes for the Integrated Operations Programme using BPM and Lean methodologies. This involves documenting processes through field observations and collaborating with technical teams to drive operational transformation.
What they look for
Requirements
Candidates must hold a bachelor's degree in Industrial or Process Engineering with 2-5 years of professional experience. Proficiency in BPMN 2.0, process modeling tools, and advanced English is mandatory.
Benefits
Full description
About Us 🙂
At APIUX, we define ourselves as a talent hub with a strong business focus. We continuously empower new generations to showcase and develop innovative ideas, expertise, and business models designed to consistently deliver high-value solutions for our clients.
What We Do
We match top-tier talent with strategic opportunities. We dive deep into understanding each client’s unique culture and values to ensure the perfect fit. Above all, we are dedicated to delivering an exceptional candidate and employee experience for our future Happeners. 🤟🚀
Being a Happener means being part of a team built on strong core principles—where agility, collaboration, innovation, and an active mindset drive everything we do every single day. 💛
Role Purpose 🎯
In this role, you will analyze, map, model, and optimize operational processes for the Integrated Operations Programme (IOP), ensuring standardization, traceability, and efficiency through BPM and Lean methodologies. You will directly support the operational excellence of the European Southern Observatory (ESO) by documenting processes, identifying improvement opportunities, and driving operational transformation in close collaboration with technical and scientific teams in a complex, international environment.
Work Location & Schedule 📍
- Location: On-site in Antofagasta (ESO Observatory).
- Work Shift: 8x6 shift schedule (8 days on-site / 6 days off in Santiago).
- Per Diem / Travel Expenses: All per diem and operational travel expenses fully covered during working days in Antofagasta.
What We’re Looking For 💘
- Gather and document operational processes through interviews, field observations, and collaborative workshops.
- Map and model As-Is and To-Be processes using BPMN 2.0.
- Drive continuous improvement opportunities using BPM and Lean Management frameworks.
- Prepare technical documentation and maintain process repositories.
- Perform cost-benefit analyses to support process optimization initiatives.
- Support methodology reviews to ensure high quality and full traceability across all process models.
- Collaborate closely with cross-functional and international teams.
- Advanced English proficiency (Mandatory).
Key Requirements 📋
- Bachelor’s degree in Industrial Engineering, Process Engineering, or a related field.
- 2–5 years of overall professional experience.
- At least 1 year of hands-on experience in:
- Business Process Management (BPM)
- Process Mapping & Discovery
- Process Gathering & Documentation
- Practical knowledge and application of BPMN 2.0.
- Proven track record in continuous improvement initiatives.
- Intermediate to advanced proficiency in MS Excel.
- Basic working knowledge of Python and Linux/Shell.
- Hands-on experience with process modeling tools (e.g., Bizagi, MagicDraw, Camunda, or Microsoft Visio).
