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Madre Integrated Engineering

Network Engineer (Level 2)

Madre Integrated Engineering Doha, Qatar

Human Resources Services · 501-1,000 employees

Sep 04
network-engineer Mid (2-5 yrs) Full-time Qatar
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About the role

The role involves performing advanced diagnostics, root-cause analysis, and infrastructure maintenance to ensure system stability. You will also manage OEM support cases, maintain design documentation, and provide technical assessments to the Change Advisory Board.

What they look for

Network Engineering Root-cause Analysis SLA Management Firmware Maintenance Software Maintenance Predictive Monitoring Technical Assessment Hardware Swaps Aruba Cisco ITIL Foundation System Diagnostics Infrastructure Management SOP Documentation

Requirements

Candidates must hold a professional certification such as Aruba (ACMA/ACSA) or Cisco (CCNA) and possess an ITIL Foundation certification. A minimum of 3 years of hands-on experience in a similar network engineering environment is required.

Full description

  • Advanced Diagnostics at system, application, and infrastructure level.
  • Root‑cause analysis for major/recurring incidents; own permanent fixes.
  • Manage OEM support cases under SLA.
  • Configuration, firmware, and software maintenance; coordinate upgrades.
  • Preventive maintenance and predictive monitoring.
  • Maintain design documents, SOPs, and knowledge base; mentor Level‑2 staff.
  • Provide technical assessment to Change Advisory Board.
  • Perform Level‑2 diagnosis, hardware swaps, and escalate design issues.

Requirements

  • Aruba (ACMA/ACSA) or Cisco (CCNA).
  • ITIL Foundation.
  • 3+ years hands‑on experience in similar environments.

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