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About the role
The Systems Analyst will act as a technical SME for UKG systems, managing configuration, administration, and ongoing enhancements for scheduling and timekeeping modules. They will collaborate with business stakeholders to translate requirements into practical solutions while ensuring system performance and audit compliance.
What they look for
Requirements
Candidates must have proven experience as a UKG technical consultant or analyst on complex implementations with a strong background in workforce management systems. Proficiency in system configuration, security design, and data integration formats like APIs and XML is essential for this role.
Benefits
Full description
Job Description
About Ampol
At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.
As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.
Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.
We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen
Tech, Digital & Data @ Ampol
Technology, Digital and Data at Ampol are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future. Our team thrives on the challenge of innovation—dreaming up big ideas, questioning the norm, and tackling complex problems. Together, we are shaping a future that not only meets the needs of today but anticipates the demands of tomorrow.
Our approach is anchored in data-driven decision-making and advanced technology integration, allowing us to create seamless and personalized customer experiences that truly resonate. By prioritizing value-based decisions and outcomes, we ensure that TDD drives meaningful impact and measurable outcomes for the Ampol Group, leaving a lasting impact on our business and our customers.
About the role:
We are working to broaden the use of our Workforce Management and Rostering, Time and Attendance systems.
The Systems Analyst, RTA supports the technical configuration, administration, and ongoing enhancement of modules including Time & Attendance, Scheduling, and Compliance, ensuring the solution is configured effectively and aligned to the organisation’s operational and compliance requirements.
This is a hands-on specialist role suited to someone with deep UKG technical capability, who can provide expert guidance across the full implementation lifecycle while working closely with stream leads, business analysts, system integrators, BAU teams, and key business stakeholders.
Key Responsibilities
- Act as a technical SME for UKG across the Scheduling, Time & Attendance implementation
- Translate business requirements into practical system solutions and provide guidance on best use of the platform
- Support configuration, security design, environment management, and solution validation across the project lifecycle
- Support configuration, security design, environment management, and solution validation across the project lifecycle
- Managing daily administration, governance, and system performance
- Configuring and enhancing UKG standard functionality
- Partnering with HR, Payroll, and other business functions to align processes and system setup
- System testing, configuration changes, data migration, and go-live activities
- Troubleshooting issues, identify root causes, and drive improvements
- Overseeing change management, documentation, and audit compliance
- Collaborating with vendors and internal technical teams
- Assisting with integration management
- Developing and maintaining standard operating procedures and support materials and support knowledge transfer to ensure a smooth transition into BAU
Qualifications & Experience
- Proven experience as a UKG SME, Technical Consultant or Analyst on complex implementations
- Strong knowledge of UKG Scheduling, Time & Attendance Background
- Manage RTA & payroll systems including UKG PRO, maintaining data integrity and overseeing system updates and improvements
- Demonstrated experience with system configuration, security design and environment management
- Strong understanding of business processes tied to workforce, payroll, or HR systems
- Background as a functional consultant, business analyst, or systems administrator
- Experience in configuration, testing, migrations, and production support
- Strong problem-solving capability and stakeholder engagement skills
- Excellent documentation, communication, and incident management experience
- Ability to work in an agile environment with multiple business units
- Knowledge of integrations and data formats (APIs, flat files, JSON, XML preferred)
Benefits
- Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
- We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
- We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
- Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
- BabyCare Package - financial and flexible support for parents transitioning back to work.
- Need some wheels? Novated Lease options are available.
- Invest in your future with the Employee Share Scheme
- Access to Ampol's Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses
- Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Want to take your career to the next level? Apply today.
Additional Information
By clicking apply, you confirm you have read and agree to our Ampol Recruitment Privacy Collection Statement.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
- Employment Type: Permanent - Full Time
- Functional Area: Technology, Digital & Data
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