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FPT Asia Pacific Pte Ltd

G31 - Business Analyst

FPT Asia Pacific Pte Ltd Singapore, Singapore

IT Services and IT Consulting · 10,001+ employees

Sep 15
business-analyst Senior (5-10 yrs) Full-time Singapore
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About the role

The Business Analyst will manage cross-functional teams to oversee the end-to-end delivery of features and services. They are responsible for eliciting business requirements, producing high-quality documentation, and ensuring solutions comply with government standards.

What they look for

Business Analysis System Design Project Management Delivery Management Agile Jira Confluence Data Analytics Cloud Platforms Application Development API Security Standards Privacy Standards Accessibility Standards Stakeholder Management Requirements Gathering

Requirements

Candidates must have at least 5 years of experience in business analysis, system design, or delivery management within a digital or ICT environment. Familiarity with Agile methodologies, cloud platforms, and data analytics is required, with preference given to those with public sector experience.

Full description

Overview of role

You will also manage a cross-functional team of engineers, designers and oversee the end-to-end delivery of features/services 

Key Responsibilities

• Elicit, capture, and analyse business requirements from diverse stakeholders • Produce high quality artifacts: user stories / epics, functional & non functional requirements, acceptance criteria, etc. • Facilitate workshops, discovery sessions, requirement gathering, prototyping where needed. • Coordinate with software engineers, UX designers, tech-ops, dev-ops, etc. to deliver features or releases. • Manage stakeholders, communicate progress, risks, trade offs. • Ensure solutions comply with government policies standard, e.g. security, accessibility, usability, data governance. • Monitor metrics and KPIs, e.g. user satisfaction, service quality, performance, adoption.

Experience and Qualifications

• At least 5 years of experience in business analysis, system design, project/delivery management in a digital / software / ICT environment. Preferably with some experience working with the Singapore government or public service. • Familiarity with Agile delivery and tools (e.g. Jira, Confluence etc.). • Good in data / analytics, ability to interpret data, define metrics, track outcomes. • Awareness of cloud platforms, application development, APIs, integration. • Knowledge of security, privacy, accessibility standards.

Soft Skills

• Excellent interpersonal, communication, facilitation and presentation skills. • Good problem solving and analytical thinking. • Adaptability, able to work in fast paced, changing environments.

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