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About the role
Conduct thorough reviews of property claim estimates to ensure accuracy, consistency, and compliance with client standards. Provide feedback to field adjusters and recommend necessary corrections to resolve errors.
What they look for
Requirements
Requires at least 2 years of experience in property adjusting or estimating. Candidates must be proficient in Xactimate and XactAnalysis with strong analytical and communication skills.
Full description
Associate - QA Reviewer
Application Deadline: 31 October 2026
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Pune
Description
We’re looking for experienced property QA file reviewers to evaluate estimates and claim files for accuracy and consistency, ensure quality and compliance with client instructions and service level agreements, and communicate with field adjusters to recommend solutions and ensure corrections are made. This role is ideal for detail-oriented professionals with strong Xactimate/XactAnalysis and property claims experience.
Key Responsibilities
- Conducts thorough and accurate review of estimates before submission to our clients.
- Claims could include both personal and commercial lines of business.
- Reviews and verifies claim information to ensure the proper processing in accordance with established quality standards.
- Reads and interprets customer and vendor specifications.
- Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
- Verifies corrected material from the field adjuster and makes corrective recommendations.
- Remains up to date with QA industry standards, principles and practices.
- Continuing education and development of skills.
Skills, Knowledge and Expertise
- 2+ years of experience in estimating and/or property adjusting
- Xactimate/XactAnalysis: 2+ years of experience.
- Excellent written and verbal communication skills.
- Strong analytical ability and attention to detail.
- Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills.
- Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.
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