Analyst, IT Data Center Operations, (2nd Shift) Round Rock, TX
Dell Technologies Round Rock, Texas, United States
Computer Hardware Manufacturing · 10,001+ employees
About the role
The analyst will manage and maintain server, storage, and networking hardware within a mission-critical data center environment. Responsibilities include troubleshooting technical issues and utilizing monitoring tools to ensure optimal system performance.
What they look for
Requirements
Candidates must have a minimum of 5 years of experience working in data centers with a strong understanding of hardware and operating systems. Relevant technical certifications such as CompTIA A+ or Network+ are considered desirable.
Full description
Analyst, IT Data Center Operations Join us to do the best work of your career and make a profound social impact as a Analyst, IT Data Center Operations on our IT team in Round Rock, TX.
Responsibilities
You will:
- Rack, stack, install, configure, decommission, and replace servers, storage systems, and network equipment (routers, switches, firewalls).
- Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs).
- Ensure equipment is installed according to data center standards and best practices.
- Diagnose and resolve hardware, operating system, application, and network connectivity issues.
- Maintain accurate asset inventory records and system documentation.
Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Strong understanding of server, storage, and networking hardware.
- Familiarity with operating systems, basic networking concepts, and troubleshooting methodologies.
- Experience working in data center or mission-critical environments preferred.
- Minimum 5 years’ experience working in data centers
- Must be willing and able to work 2nd shift (3pm-12am)
Desirable Requirements
- Familiarity with DCIM tools, ticketing systems (e.g., ServiceNow), and monitoring platforms
- Relevant technical certifications (e.g., CompTIA A+/Network+, vendor hardware certifications)
