Senior DevOps Engineer, Observability

NetBox Labs is seeking a Senior Devops Engineer to join our rapidly expanding engineering team. We have multiple positions at different seniority levels open across several teams.

A Senior DevOps Engineer at NetBox Labs is an infrastructure-minded engineer who treats operations like software - automating, instrumenting, and operating our systems with code. They focus on building and maintaining reliable, scalable infrastructure through IaC, owning the reliability and performance of what they deploy. While their primary expertise lies in infrastructure and operations, they’re comfortable navigating and contributing to software systems, collaborating closely with developers to bridge the gap between code and production.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products - with velocity in mind.

You'll play a key role in designing, building, and operating the infrastructure and tooling that power NetBox Labs products - from infrastructure automation to CI/CD pipelines to observability systems, you’ll help create the foundations that our teams rely on to ship high-quality software quickly and reliably.

Responsibilities

• Design, build, and maintain infrastructure systems supporting NetBox Labs’ SaaS and On-Premise engineering needs.

• Operate and optimize AWS and other cloud infrastructure with a focus on cost efficiency, security, and performance.

• Contribute to internal platform tooling, CI/CD automation (GitHub Actions), and developer self-service capabilities.

• Enhance observability and incident response systems, including monitoring, alerting, and SLOs.

• Collaborate with stream-aligned product teams to understand their needs and continuously improve internal platforms.

• Help enforce and improve security and compliance standards, including SOC 2 controls.

• Contribute to documentation, onboarding materials, and internal support processes.

• Participate in on-call rotation

Requirements

• 5+ years of experience in DevOps, SRE, or platform engineering roles.

• 2+ years of experience at a B2B software startup.

• Strong experience with AWS (EC2, VPC, IAM, RDS, etc.) especially EKS/Kubernetes and infrastructure-as-code (Terraform, Helm).

• Experience with CI/CD pipelines and automation tooling—ideally GitHub Actions.

• Familiarity with observability tools like Prometheus, Grafana, Mimir, Loki, or similar.

• Proficiency in Python, Go, or shell scripting.

• Comfortable operating in a fast-paced, ambiguous startup environment.

• Strong communication and documentation skills.

• Experience with Change Data Capture (CDC) and event streaming systems OR experience with scaling large, multi-tenant observability systems including ingest, analysis and alerting.

Nice to Have

• Experience working in a SOC 2 compliant or security-focused environment.

• Experience with MQTT, AMQP and other messaging technologies

• Familiarity with the NetBox ecosystem or network automation tooling.

• Open-source experience or contributions.

• Experience with AI tools (e.g. Copilot, ChatGPT, Cursor)

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Our culture and values:

• We own and solve problems with high attention to detail.

• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

• We prioritize simplicity and think twice before adding complexity

• Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.