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abra

Salesforce Implementer

abra Wheaton, Illinois, United States

Internet Marketplace Platforms · 2-10 employees

Aug 27
salesforce Mid (2-5 yrs) Full-time United States
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About the role

The Salesforce Implementer will design and implement business solutions on the Salesforce platform, including configuring Sales and Service modules. They will also manage complex automation tools, provide professional support, and conduct user training for company clients.

What they look for

Salesforce Salesforce Implementation Automation Tools Flows Sales Cloud Service Cloud Business Process Analysis User Training Technical Support Customer Service Teamwork Problem Solving

Requirements

Candidates must have at least 2-3 years of experience in Salesforce implementation and deep knowledge of automation tools like Flows. Proficiency in Sales and Service Cloud modules, along with strong analytical and interpersonal skills, is required.

Full description

abra's Salesforce division is seeking a Salesforce Implementer to join our team.

We are looking for an experienced Salesforce Implementer who will design and implement business solutions on the Salesforce platform. The role requires expertise in automation tools and a deep understanding of service and sales processes.

Key Responsibilities:

  • Characterizing and implementing business processes within the Salesforce system.
  • Setting up and maintaining complex automation tools (Flows).
  • Ongoing work with company clients to define needs and provide solutions.
  • Managing and configuring Sales and Service modules.
  • User training and professional support for implemented solutions.

Requirements

Must have:

  • At least 2-3 years of experience in Salesforce implementation.
  • Experience working with: Salesforce.
  • In-depth knowledge of automation tools (Flows, etc.).
  • Good familiarity with Sales & Service Cloud modules.
  • Ability to analyze service and sales processes.
  • Excellent interpersonal skills and teamwork.
  • High self-learning capability.
  • High service consciousness towards customers.

Nice to have:

  • Ability to work under pressure on multiple parallel projects.
  • Relevant Salesforce certifications (Admin/Consultant).

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