Senior DevOps Engineer

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our locations, Malaysia, Czech Republic and India earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.

Grow together

 Key Responsibilities

• Design, build, and continuously improve cloud infrastructure in Microsoft Azure, ensuring scalability, reliability, and cost efficiency.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, enabling consistent and automated environment provisioning.
• Implement, optimize, and support CI/CD pipelines using GitHub Actions, ensuring smooth and reliable delivery workflows.
• Operate and enhance Kubernetes clusters, including deployment strategies, scaling, and troubleshooting.
• Manage and optimize Elastic Search and Confluent Kafka deployments for performance, reliability, and cost.
• Strengthen platform security through patching, vulnerability mitigation, backup strategies, and proactive risk analysis.
• Drive operational excellence by defining, executing, and improving resiliency procedures, including disaster recovery simulations and incident response drills.
• Work closely with development teams to ensure smooth integration of applications into production environments
• Ensure best practices for cloud security and compliance are followed across all environments
• Monitor system health using Prometheus → Grafana stack and implement automated alerting and remediation.
• Troubleshoot complex issues across infrastructure, applications, and integrations, collaborating with SMEs and vendor support when needed.
• Evaluate and recommend open-source technologies, especially when licensing, support, or ecosystem changes occur.
• Promote DevOps best practices across engineering teams, mentoring developers on infrastructure patterns, automation, and cloud-native principles.
• Document new solutions and maintain existing documentation, ADRs

Core Requirements & Skills

• 5+ years of hands-on DevOps/SRE experience operating production systems at scale.
• Deep practical expertise with Microsoft Azure (networking, compute, storage, identity, security).
• Strong proficiency with Terraform and Infrastructure as Code best practices.
• Solid experience running and troubleshooting Kubernetes clusters (AKS preferred).
• Hands-on experience with Elastic Search and Confluent Kafka in production environments.
• Strong automation mindset with scripting skills (Bash, Python, or similar).
• Experience building and maintaining CI/CD pipelines using GitHub Actions.
• Proficiency with Prometheus and Grafana for monitoring, alerting, and observability.
• Strong understanding of platform security: patching, secrets management, RBAC, network security, identity; PKI basics (certificates, chain of trust)
• Networking basics: TCP/IP, DNS, segmentation, routing, troubleshooting
• Experience designing and executing resiliency, DR, and failover procedures.
• Ability to troubleshoot complex distributed systems across infra, networking, and application layers.
• Comfortable evaluating and integrating open-source technologies, including assessing licensing and support risks.
• Experience with cost optimization and cloud governance.
• Excellent communication skills and a passion for sharing knowledge with engineering teams about infrastructure and cloud-native patterns.

Preferred Qualifications

• Azure certifications (AZ-104, AZ-305, AZ-500, AZ-400) or equivalent cloud credentials.
• HashiCorp Terraform Associate certification.
• Kubernetes certification (CKA, CKS)
• Familiarity with SRE practices (SLIs/SLOs, error budgets).
• Experience with open-source governance, license evaluation, and community-driven tooling.

Ready to embark on the journey? Here’s what we are looking for: As a Senior DevOps Engineer, having experience with MS Azure environment is a huge plus. Very good knowledge of Elastic Search will also be an integral part of this role.

You are a technology aficionado, therefore you have a good understanding of Terraform, Kubernetes. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Annual Leave – 42 days off apart from Public / National Holidays
• Medical Insurance - Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting diseases
• In House training programs - professional and technical training certifications
• Flexible Work options